Ankitha Shetty
Senior Software Engineer
Bengaluru
Summary
Experienced Scrum Master with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in various Agile methodologies, adept stakeholder management, proficient sprint planning, and delivering high-quality in product testing. Highly organized in managing complex projects with multiple deadlines.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Senior Software Engineer
Dell EMC
01.2017 - Current
- Effectively managed risk through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
- Led feature testing for DELL EMC products which include ECS on CAS, Object, Fabric, and Hardware, ensuring comprehensive coverage and high-quality releases.
- Managed automation of daily workflow and environment, increasing testing efficiency and reducing time to market.
- Facilitated daily stand-ups, sprint planning, reviews, and retrospectives as Scrum Master for multiple Agile teams.
- Guided teams in adopting Agile best practices, resulting in a 20% increase in sprint velocity.
- Implemented metrics and KPIs to track progress, identify bottlenecks, and drive continuous improvement.
- Coached team members on Agile principles, fostering a culture of transparency and collaboration.
- Worked closely with Product Owners to prioritize backlogs, ensuring alignment with business goals.
- Facilitated cross-functional team collaboration, leading to more efficient problem-solving and innovation.
Technical Support Engineer 2
EMC Corporation
08.2014 - 12.2016
- Provided expert customer support for EMC2 products including VNX, ECS, ObjectScale, and CAS.
- Resolved complex technical issues, improving customer satisfaction and retention.
- Developed and delivered training materials for customers, enhancing their product knowledge and usage efficiency.
- Coach and mentor teammates and new hires on technical competencies products like VNX, ECS, ObjectScale, and CAS.
Education
Master of Science - Computer Science
BITS, Pilani
Pilani 10.2014 - 08.2018
Bachelor of Computer Application - Computer Science
St.Agnes College
Mangalore 08.2011 - 08.2014
Skills
Agile Methodology
Team Development
Quality Management
Sprint Planning
Resource Allocation
Workflow Analysis
Retrospective Analysis
Timeline
Senior Software Engineer
Dell EMC
01.2017 - Current
Master of Science - Computer Science
BITS, Pilani
10.2014 - 08.2018
Technical Support Engineer 2
EMC Corporation
08.2014 - 12.2016
Bachelor of Computer Application - Computer Science
St.Agnes College
08.2011 - 08.2014
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