Ankit Khare
New Delhi
Summary
PMP-Certified Project Manager experienced in strategic project delivery within IT and telecom sectors across APAC, EMEA, and US markets. Achieved impactful results through end-to-end project execution, stakeholder and client relationship management, and cross-functional leadership. Focused on optimising processes, mitigating risks, and enhancing customer satisfaction in fast-paced, global environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Global Project Manager & Project Delivery IT & Telecom Solutions across APAC, EMEA, and US regions
HCLTech
12.2023 - Current
- End-to-End Project Management: Lead telecom infrastructure projects for Verizon Business and its customers, delivering LAN, WAN, WLAN, SD-WAN, and security services across the assigned multinational client's sites and regions, ensuring each phase aligns with project objectives from inception to activation.
- Direct the full end-to-end project lifecycle for international telecom solutions, ensuring seamless coordination across APAC, EMEA, and US regions.
- Own project scope, timelines, and budgets; maintain 100% SLA adherence through structured tracking and proactive risk mitigation frameworks.
- Prepare comprehensive project management plans and kick-off templates to ensure structured project initiation and execution.
- Established weekly status call check-ins and utilised Gantt charts to keep stakeholders informed, enhancing project alignment and engagement.
- Managed changes within project scope, addressing challenges and implementing effective solutions to maintain project integrity.
- Team Engagement: Actively collaborated with logistics partners, engineers, and internal teams to foster a cohesive and productive working environment.
- Delivered projects that met or exceeded customer expectations, prioritising customer satisfaction throughout project execution.
- Tools: Clarity, Pega, EZStatus, ProQuest, PC controller, ESP, MS Project, Network Manager, Flow360(PM)
- Key Responsibilities:
Project Manager- IT Infrastructure & Operations
ROSMERTA TECHNOLOGY
01.2022 - 06.2023
- Led end-to-end IT operations and project delivery, managing enterprise-wide infrastructure, cloud migration, and service operations across multiple locations in India (Bangalore, Mumbai, Hyderabad, Gurgaon, Chennai, etc.).
- Successfully delivered cloud transformation projects, including migration from Spectra to Microsoft 365, ensuring minimal downtime and seamless transition.
- Administered and optimised Microsoft 365 ecosystem, including Office 365, Exchange Online, and enterprise-level email/data migrations.
- Managed nationwide call centre IT operations across PAN India locations, ensuring system availability and network performance for uninterrupted business operations.
- Led cross-functional teams with structured reporting, weekly huddles, and performance tracking to ensure alignment with project goals and SLAs.
- Collaborated closely with senior leadership (CTO & MD) to define technology roadmaps, strategic initiatives, and future-state architecture.
- Coordinated with IT vendors and partners to implement new technologies and negotiate deliverables, ensuring quality service delivery.
- Managed IT asset lifecycle via Inventory Management System, ensuring accurate tracking and resource optimisation.
- Key Responsibilities:
Associate Manager
INTEC INFONET PVT LTD
01.2021 - 11.2021
- Led the Pasighat Smart City Project (Onsite & Remote), a city selected through a competitive process under the Government of India's Smart City Mission (Ministry of Urban Development), driving end-to-end IT and network infrastructure implementation and enabling digital transformation.
- Managed complete project lifecycle, overseeing planning, execution, delivery of IT & network infrastructure to enhance city connectivity.
- Ensured SLA-driven performance by monitoring service quality, managing vendor deliverables, and maintaining operational excellence.
- Oversaw budgeting, resource planning, cross-functional coordination to ensure timely, cost-effective project execution.
- Successfully implemented ERP solutions across Finance, HR, Payroll, and Transport, improving operational efficiency and centralized data management.
- Led IT infrastructure upgrades to support scalability, system reliability, and future-ready digital services.
- Designed and deployed a comprehensive maintenance framework for VoIP, structured cabling, network hardware, and wireless systems.
- Conducted feasibility studies, recommending traffic management and surveillance solutions to enhance smart city capabilities.
- Key Responsibilities:
- Conducted feasibility studies, recommending traffic management and surveillance solutions to enhance smart city capabilities.
Senior Project Coordinator
Innovatiview india pvt ltd
01.2019 - 11.2020
- Client: Tata Consultancy Services (TCS iON)
- Oversaw end-to-end delivery management across PAN India, ensuring SLA compliance and high service quality.
- Worked with TCS iON, a strategic unit of Tata Consultancy Services focused on SMB and manufacturing sectors, managing large-scale examination delivery operations across PAN India.
- Coordinated nationwide with exam centres to ensure seamless execution of online and offline examinations.
- Managed manpower deployment at exam centres, ensuring sufficient staffing and compliance with operational guidelines.
- Collaborated with exam center coordinators, zonal heads, and state coordinators to maintain alignment and execution efficiency.
- Monitored real-time exam operations, proactively resolving technical and operational issues to prevent disruptions.
- Ensured infrastructure readiness before exam commencement, including network stability, system availability, and CCTV monitoring compliance.
- Ensured timely and accurate student data synchronization with central data centers.
- Key Responsibilities:
Associate Manager
WIPRO TECHNOLOGIES
03.2013 - 12.2018
- Led critical components of MMP-IVFRT programme, strengthening India's immigration ecosystem through secure, integrated, intelligence-driven IT systems across domestic and international locations.
- Managed end-to-end execution of a mission-critical, 24x7 immigration platform ensuring near-zero downtime, high availability, and real-time processing of arrival and departure data across international airports.
- Oversaw large-scale implementation across globally distributed network of 170+ Indian Missions, 81 Immigration Check Posts (ICPs), FRROs, FROs, Passport Offices, and central government agencies, ensuring effective operational integration.
- Led secure infrastructure deployment and integration, ensuring encrypted VPN-based connectivity and seamless data exchange between geographically dispersed and high-security locations.
- Planned and managed cross-functional teams, allocating resources, tracking performance, and ensuring timely delivery across multiple modules and workstreams.
- Collaborated with stakeholders including MHA, MEA, Bureau of Immigration (BoI), Customs, and other security agencies to ensure project alignment, compliance, and seamless execution.
- Client: National Informatics Centre (NIC), Ministry of Home Affairs — New Delhi:
- Project: MMP-IVFRT (Immigration, Visa, Foreigners Registration & Tracking System)
- Key Responsibilities:
Associate Manager
HCLTech
12.2012 - 03.2013
- Provided Level 1 & Level 2 technical support for network and voice-related issues, minimising downtime and ensuring continuous service availability.
- Conducted network and voice infrastructure health checks, ensuring high availability and performance optimisation in a 24x7 environment.
- Designed and implemented data-sharing systems for Blacklist (BL) and Lookout Circular (LOC) dissemination, enabling real-time access for Immigration Check Posts and Indian Missions.
- Client: National Informatics Centre (NIC), Ministry of Home Affairs — New Delhi
- Key Responsibilities:
Education
MCA - Computer Application
Sikkim Manipal University (SMU)
New Delhi01-2016
BCA - Computer Application
Sikkim Manipal University (SMU)
New Delhi01-2012
12th - English
National Institute of Open Schooling
New Delhi, DL01-2009
10th - English
National Institute of Open Schooling
New Delhi, DL01-2007
Skills
- Project Management
- Project Planning
- Project Execution
- Project Coordination
- Stakeholder Management
- Risk Management
- Cost Management
- Budget Management
- Resource Management
- IT Management
- SD-WAN implementation
- Network infrastructure
- Change management
- Agile methodology
- Root Cause Analysis
- Contact centre management
- Cross-functional leadership
Websites, Portfolios, Profiles
https://www.linkedin.com/in/ankit-khare-pmp-21460259?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Certification
Six Sigma Yellow Belt Certification, Scrum Fundamental Certified Scrum Study, AWS Solution Architect - Associate, Microsoft Certified Azure Administrator Associate, PMP: Project Management Professional (Valid upto April 2028)
Hobbies
Cricket, Solo traveling
Projects
850 Days, Verizon Telecom — Contact Centre Operations, Managed end-to-end delivery of telecom and contact centre projects across managed and non-managed service models, ensuring seamless coordination, timely execution, and high customer satisfaction., Managed both managed and non-managed service projects, ensuring clear ownership, tracking, and accountability for deli across all engagements., Coordinated with multiple Verizon internal teams (engineering, provisioning, operations, and support) to track project status, resolve dependencies, and ensure smooth execution., Managed Customer Premises Equipment (CPE) lifecycle, including provisioning, configuration, deployment, and activation to meet customer requirements., Ensured on-time service delivery by proactively monitoring milestones, mitigating risks, and avoiding delays or CNDD (Customer Negotiable Due Date) breaches., Participated in pre-sales activities, creating SOWs, work breakdown structures(WBS), resource estimation, cost analysis, gross margin CAPEX & OPEX
Languages
- Hindi
- English
Accomplishments
- Recognized as Performer of the Quarter and received back-to-back R&R awards from the Verizon customer for outstanding performance, service excellence, and exceptional customer satisfaction.
Timeline
Global Project Manager & Project Delivery IT & Telecom Solutions across APAC, EMEA, and US regions
HCLTech
12.2023 - Current
Project Manager- IT Infrastructure & Operations
ROSMERTA TECHNOLOGY
01.2022 - 06.2023
Associate Manager
INTEC INFONET PVT LTD
01.2021 - 11.2021
Senior Project Coordinator
Innovatiview india pvt ltd
01.2019 - 11.2020
Associate Manager
WIPRO TECHNOLOGIES
03.2013 - 12.2018
Associate Manager
HCLTech
12.2012 - 03.2013
MCA - Computer Application
Sikkim Manipal University (SMU)
BCA - Computer Application
Sikkim Manipal University (SMU)
12th - English
National Institute of Open Schooling
10th - English
National Institute of Open Schooling