Summary
Overview
Work History
Education
Skills
Websites
Interests
Personal Information
Timeline
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ANKIT KR CHOUDHARY

Sales Development Representative
Jorhat

Summary

Sales professional with over 7 years of experience, with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, Tech Sales and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make immediate impact.

Overview

11
11
years of professional experience
4
4
Languages

Work History

Sales Development Representative

Ethos
02.2024 - 02.2025
  • Implemented a new sales development strategy that increased lead conversion rates by 40% within six months.
  • Trained and onboarded new hires, improving ramp-up time by 20% through tailored coaching and resources.
  • Coordinated with marketing on ABM strategies, resulting in a 50% increase in customer retention rates.
  • Recognized as top performer and received certificate for consistent performance.

Business Development Representative

Pesto Tech
05.2022 - 01.2024
  • Attained 120% of sales target consistently for four consecutive quarters through strategic outreach and relationship building.
  • Optimized CRM workflows to streamline pipeline management, resulting in a 25% reduction in response time.
  • Implemented structured follow-up processes, increasing prospect interaction by 50% and lead closure by 18%.

Learning Consultant (Sales)

Great Learning
10.2020 - 05.2022
  • Catering upskill programs to software professionals all across the globe for their career enhancement.
  • Drove admissions for industry-recognized programs, enhancing enrollment by 25% within the first year.
  • Championed a customer-centric sales approach that decreased churn rate by 10% while boosting upsell rates.

Business Development Executive

Sparkle Graphic
11.2017 - 04.2020
  • Grew customer base by 35% over two years through effective funnel management and prospect engagement.
  • Optimized CRM workflows to streamline pipeline management, resulting in a 25% reduction in response time.
  • Developed and maintained relationships with key accounts, resulting in a 50% increase in annual revenue from top-tier clients.

Customer Support Officer

Mphasis Ltd
02.2016 - 10.2017
  • Provided top-tier customer service by handling an average of 100 inbound call per day, addressing customer inquiries, complaints and requests.
  • Assisted in training new team members and sharing best practices for managing customer interactions.
  • Consistently received positive feedback from customers and management for professionalism and efficiency.

Customer Support Consultant

Flipkart Internet Pvt Ltd
03.2014 - 09.2015
  • Responds to an average of 100 customer inquiries daily via phone, email & chat, providing timely and accurate information.
  • Resolves customer issues efficiently, reducing escalations by 11% and improving customer satisfaction ratings by 9%.
  • Collaboration with cross-functional teams to address and resolve complex customer problems.

Education

BBA -

North-East Frontier Technical University
04.2001 -

Higher Secondary -

Mentors Junior College
04.2001 -

SSC -

Spring Dale High School
04.2001 -

Skills

  • Salesforce

  • Team Leadership

  • Cold Calling

  • Customer relationship management

  • CRM

  • Account Based Marketing

  • Cross-functional collaboration

  • Lead Qualification

  • LeadSquared

  • Sales Strategies

Interests

Chess
Travelling

Cooking

Listening Music

Personal Information

  • Date of Birth: 01/26/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Sales Development Representative

Ethos
02.2024 - 02.2025

Business Development Representative

Pesto Tech
05.2022 - 01.2024

Learning Consultant (Sales)

Great Learning
10.2020 - 05.2022

Business Development Executive

Sparkle Graphic
11.2017 - 04.2020

Customer Support Officer

Mphasis Ltd
02.2016 - 10.2017

Customer Support Consultant

Flipkart Internet Pvt Ltd
03.2014 - 09.2015

BBA -

North-East Frontier Technical University
04.2001 -

Higher Secondary -

Mentors Junior College
04.2001 -

SSC -

Spring Dale High School
04.2001 -

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ANKIT KR CHOUDHARYSales Development Representative