Playing Cricket
ANKIT KUMAR SINGH
WORKSHOP MANAGER (MECHANICAL ENGINEER)
VARANASI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Surveyor Assistant
DEEPAK SINGH
KANPUR
02.2021 - Current
- Examined claims forms and other records to determine insurance coverage.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Answered customer questions regarding deductibles.
- Substantiated legitimate claims and denied unjustified claims.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Directed and coordinated various investigations conducted by field investigation team.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Eliminated claimant, premium and provider fraud.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments and policy coverage.
- Followed up with insured individuals regarding premium and deductibles payments.
- Verified insurance claims and determined fair amount for settlement.
- Reviewed field inspections and coordinated all insurance claim audits.
Workshop Manager
Kirti Kunj Automobile Pvt Ltd
Jaunpur
10.2018 - 01.2021
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Drove operational improvements which resulted in savings and improved profit margins.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
Workshop Manager
R.L.Automobiles Pvt Ltd
Jaunpur
08.2016 - 09.2018
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Escalated and re-produced problem to internal development sources to reach solution.
- Analyzed and evaluated performance and optimized efficiency.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Developed process improvements to increase reliability and equipment performance.
- Organized and directed maintenance shutdowns and startups.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
Education
B.Tech - Mechanical Engineering
B.B.D.I.T
Ghaziabad 07.2012 - 07.2016
Intermediate - Mathematics And Science
S.S.N. INTER COLLEGE
Varanasi 03.2011 - 04.2012
Skills
Quality control
Additional Information
- Completed 6 months training in BHEL HERP VARANASI on maintenance and repair of heavy equipment required in electricity production such as boiler and motors.
- Completed 3 Months training in CENTRAL Railway Patel Mumbai on POH of 140T cranes and periodic maintenance of rail engines and coaches
Interests
Reading and learning new skills
Traveling
Software
Insite Diagnostic tool
Diagnostic codes
Timeline
Surveyor Assistant
DEEPAK SINGH
02.2021 - Current
Workshop Manager
Kirti Kunj Automobile Pvt Ltd
10.2018 - 01.2021
Workshop Manager
R.L.Automobiles Pvt Ltd
08.2016 - 09.2018
B.Tech - Mechanical Engineering
B.B.D.I.T
07.2012 - 07.2016
Intermediate - Mathematics And Science
S.S.N. INTER COLLEGE
03.2011 - 04.2012
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