Ankit Kumar
Siwan
Summary
Results-driven Restaurant Supervisor with over 3 years in luxury hotel dining, overseeing daily operations and enhancing guest experiences. Expertise in team management, inventory control, and staff training. Committed to maintaining service standards, implementing SOPs, and optimizing revenue through effective selling strategies.
Overview
5
5
years of professional experience
Work History
Food and Beverage Supervisor
Vivanta Arunachal Pradesh, Tawang
Tawang
07.2026 - Current
- Oversaw daily restaurant operations, ensuring exceptional guest service and adherence to brand standards.
- Conducted staff training sessions on service standards, SOPs, guest handling, and POS operations.
- Managed POS system for billing, cashiering, and end-of-day closing, ensuring accurate transactions and efficient financial reporting.
- Performed daily RMS closing and reconciled sales reports with operational records.
- Managed inventory control, including stock monitoring, stock counts, and variance reporting.
- Submitted daily stock indent requests to maintain optimal inventory levels and prevent stockouts.
- Prepared and managed daily duty rosters, ensuring optimal manpower allocation and smooth shift operations.
Captain
Crowne Plaza Kuwait al Thuraya City
Hajipur
09.2024 - 04.2026
- Assisted in supervising daily operations of a 155-cover restaurant, leading a team of service staff, assigning duties, and ensuring luxury hospitality standards.
- Greeted guests and managed table service with a personalized approach, ensuring high-quality dining experiences and effectively addressing customer feedback.
- Led and trained junior staff on menu knowledge and service skills, motivating them to maintain speed, cleanliness, and food safety standards.
- Coordinated with kitchen and management teams to optimize service speed and inventory management, ensuring seamless communication during busy shifts.
- An IHG Hotel
Guest Service Associate
ITC GRAND CHOLA
Chennai
05.2023 - 09.2024
- Welcomed and assisted guests with a positive attitude, ensuring a personalized and high-quality dining experience from arrival to departure.
- Managed food and beverage orders efficiently in fast-paced environment, ensuring accuracy and quick service to enhance guest satisfaction.
- Coordinated table setups and seating flow to ensure clean, organized, and smooth-running dining room.
- Ensured accurate payment processing to maintain financial integrity. and ensured zero errors in daily billing.
- Processed payments accurately and ensured zero errors in daily billing.
Vocational Trainee
zuri white sands resort & casino
Goa
05.2022 - 07.2022
- 2 month exposure in Food and beverage service
Industrial Training
Holiday Inn Agra Mg Road
Agra
08.2021 - 12.2021
- Completed industrial training at Holiday Inn, Agra, gaining hands-on experience in food and beverage service, front office, housekeeping, and kitchen operations.
- Cultivated a comprehensive understanding of luxury hospitality through immersive training focused on high standards of service.
- An IHG Hotel
Education
B.Sc. in Hospitality & Hotel Administration - Hospitality & Hotel Administration
Institute of Hotel Management
Hajipur , India Skills
- Restaurant Operations Management
- POS (Point of Sale) Operations
- Inventory Management
- Cash Handling & Billing
- RMS Closing & Daily Reconciliation
- Daily Sales Reporting
- Duty Roster Planning
- Staff Training & Development
- Team Leadership & Supervision
- Excellent organizational and multitasking skills in high pressure environment
- Attention to details
- Email Communication
Hobbies and Interests
- Dedicating time to learning musical instruments
- Traveling to explore new cultures and destinations
- Reading books
- Leasing music
Languages
- Dedicating time to learning musical instruments
- Traveling to explore new cultures and destinations
- Reading books
- Leasing music
Languages
English
Beginner
A1
Hindi
Beginner
A1
Bhojpuri
Beginner
A1
Timeline
Food and Beverage Supervisor
Vivanta Arunachal Pradesh, Tawang
07.2026 - Current
Captain
Crowne Plaza Kuwait al Thuraya City
09.2024 - 04.2026
Guest Service Associate
ITC GRAND CHOLA
05.2023 - 09.2024
Vocational Trainee
zuri white sands resort & casino
05.2022 - 07.2022
Industrial Training
Holiday Inn Agra Mg Road
08.2021 - 12.2021
B.Sc. in Hospitality & Hotel Administration - Hospitality & Hotel Administration
Institute of Hotel Management