Ankit Pal
Lucknow,UP
Summary
Dynamic Relationship Manager with a proven track record at MG Motors, excelling in client acquisition and relationship building. Leveraged effective presentation and negotiation skills to significantly enhance client referrals and secure key deals, boosting revenue streams. Expert in fostering customer satisfaction and team collaboration, driving long-term business growth and exceeding sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Manager
MG Motors, MG
08.2021 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Meet the predefined targets given by the organization.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Improved client engagement strategies, leading to marked increase in client referrals and network expansion.
- Negotiated and closed complex deals with key clients, securing significant revenue streams.
Assistant Sales Manager
Dudhi Industries Pvt. Ltd.
01.2021 - 07.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Assisted sales team with completing customer transactions and managing issues.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Built relationships with customers and community to establish long-term business growth.
- Monitored competitor activities to adjust sales strategies accordingly.
Education
MBA - Marketing Management
BABU BANARASI DAS UNIVERSITY
Lucknow, India06-2021
B.com - Commerce
Dr. APJ Abdul Kalam University
Indore06-2019
Skills
- Relationship building and management
- Team-oriented with strong convincing skills
- Effective Presentation Skills
- Service support
- Sales proficiency
- Client acquisition
- Customer Satisfaction
- Written and verbal communication
Certification
.6 Months Nurture Internship Program Under MG motors India Pvt. Ltd.
.Summer Internship Project: An analysis on customer services of Bank of Baroda Credit.
Hobbies And Interests
.Travelling
.Watching Movies.
.Reading articles about Automobile Industry
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Relationship Manager
MG Motors, MG
08.2021 - Current
Assistant Sales Manager
Dudhi Industries Pvt. Ltd.
01.2021 - 07.2021
.6 Months Nurture Internship Program Under MG motors India Pvt. Ltd.
.Summer Internship Project: An analysis on customer services of Bank of Baroda Credit.
MBA - Marketing Management
BABU BANARASI DAS UNIVERSITY
B.com - Commerce
Dr. APJ Abdul Kalam University
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