Ankit Srivastava

• Spearheaded innovative approaches to resource allocation and strategic planning.
• Collecting and organizing client information (contact details, history, preferences)
• Tracking interactions (emails, calls, meetings, purchases)
• Managing leads and sales opportunities
• Providing personalized customer support
• Analyzing customer data to improve decision-making

Many companies use CRM software (like Salesforce, in-house , or Zoho) to manage these activities in one system.

The main goals of CRM are to:

• Improve customer satisfaction
• Increase customer retention
• Boost sales and revenue
• Build long-term business relationships
• Collaborated with diverse teams to enhance project outcomes.
• Developed strategic plans for client projects and initiatives.
• Managed senior-level personnel working in marketing and sales capacities.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Dynamic, results-driven professional with 18+ years of progressive leadership experience in Technology Consulting, Strategic Planning, IT Staffing, and Business Development across diverse domains including IT, Media, BFSI, and E-commerce.
• Managed multimillion-dollar P&Ls to ensure financial stability and profitability.
• Known for innovation, operational excellence, and building scalable service delivery models.

• Oversaw a team of 40+ across Sales, KAMs, and Recruiters; delivered ₹4 Cr in monthly revenue.
• Executed large-scale subcontractor deployment while overseeing account management.
• Collaborated with HQ in Japan to align delivery excellence and operational scalability.
• Oversaw strategic hiring processes for distinguished clients such as TCS, Accenture, Capgemini, KPMG, and Medline.
• Led development of recruitment marketing strategies to enhance employer brand.

• Conceptualized and executed full-cycle recruitment strategy and business development for IT clients.
• Managed a YOY business wallet of ₹10 Cr; led key engagements with Vodafone, L&T, Polaris, and Indegene.
• Developed integrated GTM strategies, conducted senior-level pitch presentations, and led client onboarding.
• Directed the Sales division in Delhi; responsible for profitability, team performance, and operational expansion.

• Led India market entry strategies for global clients; supported pre-sales, financial modeling, and market due diligence.
• Enabled revenue growth through strategic upselling and cross-selling across high-value accounts.
• Established account management teams and built delivery frameworks to ensure SLA adherence.

• Played a pivotal role in expanding Artech's business with IBM; contributed ₹2.5 Cr+ in revenue within 10 months.
• Built and led a client services team; managed engagements for GM, Vodafone, Rolls Royce, and Xerox.
• Received the 'Best Profitable Location of the Year' award for exemplary business performance.

• Administered Western India operations; successfully deployed 4500+ subcontractors in a year.
• Secured government projects via tendering and contracts; opened new revenue streams in the public sector.

• Maintained high-touch client engagement and relationship management across accounts.
• Regularly interfaced with clients to identify needs, resolve issues, and ensure satisfaction.

• Maintained high-touch client engagement and relationship management across accounts.
• Regularly interfaced with clients to identify needs, resolve issues, and ensure satisfaction.