Ankit Sharma

1) Complete coverage of
the Accounts recievable portfolio assigned
2) Proactive PO approach
on top Acts to ensure
on\time collection and work
with all the stakeholder on
any internal dispute raised.
3) Resolving Tax/Dispute
queries

• Provided accurate financial forecasts for management, aiding in strategic decision making.
• Complete coverage of the Accounts receivable portfolio assigned
• Proactive PO approach on top Acts to ensure on\time collection and work with all the stakeholder on any internal dispute raised.
• Resolving Tax/Dispute queries
• Formulated financial data and analysis to support risk management and made recommendations to management.
• Identified process issues and made recommendations for improvement or correction.
• Supported business growth by conducting feasibility studies for new projects and expansions.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

• Project and it is a part of Configuration management
• Preparing the ticket analysis report of daily, Weekly and Monthly activities of all teams
• Monitoring and Audit of Program Level Documents, Policies and strategy and all project related documents
• Closely working with Project Management leads and Quality manger's for Quality Assurance and Quality Control..
• Answered telephone or online requests and completed interactions quickly to meet productivity goals.
• Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
• Ensure compliance with policies and procedures in accordance with Indian tax regulations.
• Participate in regular RCSAs to maintain control and successfully pass audits.
• Present weekly project performance updates to clients and internal teams.
• Generate critical MIS reports including incident, daily, and hourly performance reports.
• Analyze error trends to identify training needs and improve team performance.
• Monitor team adherence to SLAs and take prompt action to minimize risk.

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• Answered telephone or online requests and completed interactions quickly to meet productivity goals.
• Developed strong relationships with stakeholders by ensuring clear communication and timely delivery of results.
• Established a culture of continuous improvement by fostering open communication, encouraging feedback, and implementing employee suggestions for process enhancements.

• Was responsible for recruiting and employee engagement activities.