Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
· Requirement Gathering - Leading requirement gathering and
Planning sessions with various stakeholders such as (IT/ Marketing/
Customer Service) for their requirements.
· Process Initiator - Initiating the work/process/decisions, solely
without dependency.
· Project Timelines - Deciding timelines of project and multiple
projects with Stakeholders/Users and Developers and turning those
timelines into doable actions.
· Client Handling and Support - Handling client and supporting
daily project management & support activities and defining scope and
objectives for this, Solely.
· Following Project development life cycle and experience in managing
multiple projects and project related all activities, parallelly.
· Task Assigning, Resource allocation, Impediments Handling,
Development/Milestone tracking, Project progress and update to
senior management
· Project Testing/UAT on development with user and developer
· Coordinating with Legal team, Vendors, Sourcing for legal activities
for PO release, Contract Renew, Invoice Payments etc. and managing
the relevant documents.
· Planning and Deciding Deployment with project
managers/developers/Users & Business team.
· Handling project risk and project budgeting
· Worked As Scrum Master (Sprint Monitoring, Task Assigning,
Impediments Handling, Development/Milestone tracking, Project
progress and update)
· Coordination with Internal team members, PMs, Various
Stakeholders and 3rd Party Vendors for project activities
· Conducting project reviews and creating detailed reports for senior management and managing project documentations, mails &
communications. (BRDs, SRs, Tickets)
· Point of Contact in case of any current/previous project issues,
change & updates, project progress also managing the project
documentations (BRD/SR/Ticket/Access), mail communication.
· Proficient in Escalations Management, L1 Support and L1
Development
· Working on Jira for project updation also having knowledge of MS
Project .
Agile Methodologies
I like to travel in mountains or in some places where i can closely feel the Nature and it's beauty.
Agile Methodologies
AWS Cloud