Ankur Bhatnagar
Noida,UP
Summary
Proven leader in IT project management and Agile methodologies, I excelled at HCL Technologies by spearheading cross-functional teams to surpass operational efficiency goals. Leveraging analytical skills and a collaborative approach, I enhanced stakeholder satisfaction and team productivity, achieving continuous improvement in software development lifecycle and customer engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Consultant
HCL Technologies
11.2022 - Current
- Led cross-functional teams to successfully complete IT projects.
- Developed and introduced IT strategies to improve operational efficiency.
- Managed various IT projects to meet deadlines and customer requirements.
- Resolved staff conflicts and identified potential areas of improvement.
- Communicated project updates to stakeholders at all levels.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Trained personnel on use of IT tools and applications.
- Coordinated with external vendors to deliver IT project components.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project performance to identify areas of improvement and make adjustments.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Assisted with internal and external communication resulting in improved transparency.
- Worked to provide continuous improvement for product development lifecycle.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Service Delivery Lead
Nokia Networks
07.2014 - 10.2022
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Recommend improvements in security systems and procedures.
Engineer- Configuration Management
Ericsson Global Services
11.2011 - 07.2014
- Provided input to team lead regarding areas for process and procedural improvement.
- Conducted technical evaluations of engineering designs and test results.
- Analyzed and interpreted data to identify trends and recommend improvements.
Engineer-Operations
Huawei Telecommunication
01.2009 - 11.2011
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Handled all quality control checks for [Name of Project].
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Managed team in troubleshooting efforts that alleviated errors.
- Identified major issues that could arise and provided solutions for these problems.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Analyzed and defined network requirements, optimization and support for [Type] projects.
- Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.
- Led team development and assisted in project management coordination.
- Analyzed and produced recommendations on continuous network improvements.
- Oversaw network performance, making changes to boost overall efficiency and power.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Education
Post Graduate Executive Management - Business Analytics
IMT Ghaziabad
Ghaziabad, India06.2022
Bachelor's of Engineering - Computer Engineering
University of Rajasthan
Jaipur07.2008
Skills
- Project Management
- Agile Best Practices
- Teamwork and Collaboration
- Root Cause Analysis
- Problem-Solving
- Continuous Improvement
- Time management abilities
- Analytical Skills
- Scrum Methodology
- Performance monitoring
- Stakeholder Management
- Sprint Planning
- Resource Allocation
- Software Development Lifecycle
- Customer interaction
- Problem-solving abilities
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Associate Consultant
HCL Technologies
11.2022 - Current
Service Delivery Lead
Nokia Networks
07.2014 - 10.2022
Engineer- Configuration Management
Ericsson Global Services
11.2011 - 07.2014
Engineer-Operations
Huawei Telecommunication
01.2009 - 11.2011
Post Graduate Executive Management - Business Analytics
IMT Ghaziabad
Bachelor's of Engineering - Computer Engineering
University of Rajasthan
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