Ankur Contractor
Business Manager, Pravin Paints
Nadiad
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 13-years history of successful industry performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
Work History
Business Manager
Pravin Paints
Nadiad
2018.04 - Current
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Optimized store displays and appearance via strategic merchandising.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Resolved customer service issues promptly.
- Got more than 12 awards by Asian Paints Ltd on reaching target Sales and growth.
Retail Store Manager
Pravin Paints
Nadiad
2012.04 - 2018.03
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Conferred with sales and purchasing to match customer preferences.
- Removed poor performing items from future buys.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Generated reports detailing sales trends and store performances.
- Negotiated pricing to determine best deal and save approximately 6% annually
- Managed over 5 significant clients per day
- Performed statistical analyses to gather data for operational and forecast team needs.
- Optimized store displays and appearance via strategic merchandising
Sales Associate
Pravin Paints
Nadiad
2009.04 - 2012.03
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained records related to sales, returns and inventory availability.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prepared merchandise for sales floor by pricing or tagging
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
- Solved customer challenges by offering relevant products and services
- Processed product returns and assisted customers with other selections
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Education
Diploma Course in Retail Management - Retail Management
Udemy
Online 2023.01 - 2023.01
Post Graduate Diploma in Computer Application -
Udemy
Online 2023.01 - 2023.01
Higher Secondary Certificate - Higher Secondary School
New English High School
Nadiad 2005.06 - 2007.05
General Studies - Primary School
St Anne's High School
Nadiad 1996.06 - 2005.03
Skills
Financial Management
Business planning
Budgeting
Retail Operations Management
Staff training and development
Consulting
Contract Management
Customer Relations
Timeline
Diploma Course in Retail Management - Retail Management
Udemy
2023.01 - 2023.01
Post Graduate Diploma in Computer Application -
Udemy
2023.01 - 2023.01
Business Manager
Pravin Paints
2018.04 - Current
Retail Store Manager
Pravin Paints
2012.04 - 2018.03
Sales Associate
Pravin Paints
2009.04 - 2012.03
Higher Secondary Certificate - Higher Secondary School
New English High School
2005.06 - 2007.05
General Studies - Primary School
St Anne's High School
1996.06 - 2005.03