Ankur Gupta

• Develop and execute a strategic plan to meet or exceed assigned sales targets, converting leads into successful deals
• Establish and maintain strong relationships with mortgage lenders and industry stakeholders, serving as the main point of contact for clients
• Communicate the value of IMGC's products, conduct presentations, and educate clients on how they can benefit from the offerings
• Coordinate with internal teams for seamless processes, collaborating on promotional activities and process improvements
• Travel within the territory to meet clients, attend events, and establish a strong local presence.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Displayed strong telephone etiquette, effectively handling difficult calls.

( Dec 2021- June 2023)

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• At the time of process implementation, I was part of the team where we closed more than 40,000 cases in just 6 months Collected more than 1 Million Green Payment from the customers Retaining 50 Lakhs per month at an average of 40 %
• Managed customer service inquiries and complaints in a timely manner.
• Developed and implemented process improvement initiatives to maximize efficiency and reduce costs.
• Created detailed documentation outlining procedures, best practices, and standards.
• Collaborated with internal stakeholders to design solutions to improve operational performance.
• Provided guidance on process optimization techniques such as Six Sigma
• Conducted research into new technologies that could be used to streamline operations.
• Recommended modifications to existing systems based on user feedback and industry trends.

Senior Business Development Associate (Sep 2021- Dec 2021)

• Handling the team of 10 people
• Providing the best learning experience to the student
• Retaining the revenue for the company Creating Strategy for the daily goal Process Implementation for the whole vertical.
• Assisted in the development of operational strategies to ensure efficient and productive operations.

Business Development Associate ( Aug 2020 - Sep 2021)

• Responsible for Enquires at BLC BYJU's Learning Centre
• 1st BDA to get 1st sale complete for BLC across PAN INDIA as a pilot team member
• Top 20 percentage rank holder across 600 BDA
• Generated Revenue of more than 1 Million

Business Development Trainee ( June 2020- July 2020)

• To engage customers over the calls and e-mails, provide counseling to the students, Daily Cold Calling and weekly conduction's
• To fix appointments for the Zoom presentation and Physically presentation
• Convert prospect profile into the sales and Data Management on a daily basis
  

• Responded to customer inquiries in a timely manner, providing accurate information and solutions.
• Answered incoming calls from customers seeking assistance with product or service related issues.
• Conducted outbound sales calls to potential customers, introducing them to products and services.
• Developed relationships with clients through regular follow-up calls.
• Provided customer service support to resolve any issues or complaints in a timely manner.
• Generated new sales opportunities by upselling and cross selling additional products and services.