Ankur Jain

• Planned computer systems using information engineering and structured analysis.
• Performed system analysis, documentation, testing, implementation and user support for platform transitions.
• Conducted system analysis and implementation to maintain and improve computer systems.
• Gathered requirements and performed gap analysis through design workshops with users.
• Diagnosed, troubleshot and resolved network and system problems.
• Investigated system issues and implemented resolutions to reduce downtime.
• Improved systems with addition of new features and infrastructure.
• Developed diagrams to describe and lay out logical operational steps.
• Established specifications and coordinated production with software programmers.
• Assessed business requirements to create focused solutions.
• Provided client support on system operation and troubleshooting.
• Resolved or escalated problem tickets to resolve user issues.
• Defined and documented scope of projects for distribution to team.
• Discovered root causes of problems and identified appropriate solutions.

As a QA Engineer, specializing in the field of Quality Assessment and Testing in K8 Business Management ERP application suite, I have gained experience in the following tasks during my tenure:
• Functional specialization in Sales Order Processing (SOP), Purchase Control (PC), Delivery Management modules along with Stock Management functionality within the ERP application.
• Gained experience in test planning and defining test scope as per customer expectation of various enhancements.
• For test specification writing, defining test scenarios and test cases for various core enhancements
• Test cases were designed for Integration testing in the application using black box testing technique.
• Documenting various test results using Documentation Testing methodology using test reporting with attention to detail and focusing of significant customer functionality during text execution phase.
• Testing various modifications using different testing methodologies and principles such as Agile, Waterfall, Scrum and Iterative–incremental development models.

• Ensuring the functional specifications are written as per functional template standards and guidelines, and following proper quality assessment process involving creation of ‘Review Comments of Functional Specification’ (RFS) documents to provide feedback.
• Analyzing whether the specifications are well documented and appropriately reflect customer requirements from testing and development perspective and all associated functionality to avoid any major/minor gaps in the solution being devised.
• Involved in various discussions with Technical Project Managers (TPMs) for technical feasibility of the solution, as well as Business Analysts for the functional solution being designed.
• Providing feedback for requirement specification being quality assessed and involved in multiple rounds of discussions of reviewing with TPMs, consultants and project managers to formulate a suitable requirement specification for implementing and delivering the solution being devised

• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Involved in development of a number of IFS Customer Implementations within IFS Applications.
• Providing technical support for customized solution being implemented for its customers.
• Bug fixing/merging as well as various upgrades involved with IFS Applications ERP suite.
• In depth knowledge of implementation using PL/SQL language based on Oracle databases.
• Excellent/expert skills with using IFS Reporting tools including QRP layout changes and implementing barcodes using Printer dependent languages.
• Functional specialization of IFS Applications in Supply Chain processing, Finance and Purchasing functional areas with good overall knowledge of IFS Applications.