Ankur Kaushik
Operations Head
New Delhi
Summary
Seasoned Operations Manager and talented leader with 3+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Operations Manager
Pheonix Assist Taxation And Accounting Solutions
New Delhi
02.2020 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
Education
MBA - Operations Management
Liverpool Business School
Liverpool 12.2021 - 12.2023
B.com - Business Management
Delhi University
New Delhi 04.2014 - 01.2018
Skills
Work flow planning
Cost reduction strategies
Supply Chain Management
Expense reports
Strategic planning
hobbies
work-outs , travelling , reading books
Timeline
MBA - Operations Management
Liverpool Business School
12.2021 - 12.2023
Operations Manager
Pheonix Assist Taxation And Accounting Solutions
02.2020 - Current
B.com - Business Management
Delhi University
04.2014 - 01.2018