Ankur Mittal

Seeking a position to utilize my skills and ability in the hospitality industry that offers professional growth while being resourceful and I never let things go unless I give my 100% efforts to make the work successful.

• Outlet management and setup.
• Cost Controlling
• Staffing and bar management.
• Product enhancement and enlargement.
• Inventory and spoilage control. Monthly inventory
• Organizing duty roster of Service staff
• Training & Briefing with staff
• Guest interaction, menu planning.
• Customer satisfaction
• Station holding, order taking
• Set tables according to type of event

• Meet and greet guests in a friendly and warm manner.
• Coordinates with the event host on all aspects of banquets function.
• Performs planning and organization functions for the banqueting department like maintaining the banquet logbook.
• Check banquets rooms, service and kitchen areas for cleanliness, proper set up, and equipment and available for the function.
• Ability to obtain any government required licenses of certification for example liquor licenses etc.
• Display good customer relation skills and take initiative to greet guests in a friendly manner.
• Supervise and trains staff in the service of food and beverages according to standards
• Taking Care off the Guest Services in the Restaurant & Banquets.
• Participating with F & B Manager for Taking Monthly physical verification of the stocks (Liquor, Cutlery & Crockery)
• Take a immediate action on problems that are encountered in the banquet.
• Staff hiring , supervision, scheduling, training and development.
• Regularly inspect all banquet rooms , and storage to ensure that health and safety regulations ate met.
• Responsible for developing performance standard , procedure and ruled used to ensure safe work habits and a safe work environment.
• Review all schedules , equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
• Strong working knowledge of budgets, forecasting, profit and loss statements
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts
• Address guest concerns and react quickly and professionally
• Ability to access and accurately input information using a moderately complex system when applicable
• Ability to think clearly, analyze and resolve problems and exercise good judgment under high pressure or emergency situations
• Ability to perform job functions with attention to detail, speed and accuracy
• Strong interpersonal skills and attention to detail
• Record of success in Conference & Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty
• Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company