Ankur Pachauri

Global Transformation Leader for Finance and Accounting Delivery. Spearheading transformation strategy and deployment across global clients, managing client relationships, and driving change management coupled with AI and tech-led innovations.

Key responsibilities include strategizing and executing delivery across big transformation initiatives, thereby elevating standards across efficiency, effectiveness, and experience, with heightened digital and AI capability for touchless and proactive operations.

Lead highly motivated teams, enabling and empowering customers to leverage Six Sigma methodologies, digital interventions like Gen AI, AI/ML models, and business process re-engineering to optimize business processes, reduce costs, drive efficiencies, and positively impact account profitability (P&L).

Delivered high-value business impacts within Finance Business Operations through digital innovation initiatives leveraging AI/ML capabilities, automation interventions, data discovery tools, and that align with the needs of global clients.

As a certified Digital Transformation lead, the skillful application of Lean methodologies underpins my approach to business process optimization. This, combined with digital transformation acumen, has led to the successful execution of process transformation initiatives, coupled with business value realization.

Transformation lead with exposure to managing digital initiatives across the front office, mid office, and back office programs.

Responsible for spearheading data analytics initiatives involving data mining and predictive insights, aiding in real-time decision-making.

Build roadmaps: identify new digital, analytics, and re-engineering opportunities to drive process efficiencies. Includes end-to-end project management, governance, and customer relationship management.

Driving RPA assessments and projects as part of the overall digital enablement strategy.

Extensive onsite experience working with business and IT leaders in the U.K., Europe, U.S. and the APAC region.

Liaise with the leadership team in establishing the strategic direction and deployment plan for digital transformation and process excellence initiatives.

Driving digital transformation roadmaps within the service delivery organization, focusing on aspects like user experience, change management, and business/process transformation.

Designed an assessment framework for assessing process maturity, and developed a pipeline for RPA developments.

Institutionalized in-house RPA COE – robust internal capabilities developed, focusing on BOT opportunity assessment and RPA amenability.

Identified as the RPA Business Analyst Champion, leading a team of domain-specific BAs, the team acts as techno-functional consultants for delivery teams, identifying and assisting with RPA deployment within their work areas.

Part of the flagship team in setting up the Business Excellence/Quality Department and building the Quality Team; liaising with the Leadership Team in setting up the platform for the Quality Team

Conceptualizing and implementing OPEX frameworks, such as the process performance framework, transition toll gate framework, benchmarking framework, customer satisfaction (C-SAT) framework, voice of customer (VOC) framework, and risk framework for the organization, and driving compliance.

Steered a quality assurance culture in the organization, accountable for driving quality deliverables (QC, QA, QI) as per the client requirements across domains and geographies.

Driving transition toll gates for new transitions, identifying gaps, and steering them to closure.

Responsible for institutionalizing a quality culture at the time of the transition of new project opportunities.

Train the team on Six Sigma principles, Lean methodology, quality tools, and other quality practices.