Summary
Overview
Work History
Education
Skills
Timeline
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Ankur Raj

Gurgaon

Summary

Dynamic Regional Sales Manager with a proven track record at Basic Enterprises, excelling in data governance and team management. Spearheaded sales strategies that significantly increased product awareness, while enhancing process efficiency through analytical thinking. Adept at training and mentoring teams, driving performance, and delivering impactful results in competitive markets.

Overview

12
12
years of professional experience

Work History

Regional Sales Manager(Business Development)

Basic Enterprises
Gurgaon
04.2025 - Current
  • Developed regional sales strategies to boost home loan product awareness.
  • Managed a team of sales representatives across multiple territories.
  • Trained new hires on sales techniques and customer engagement practices.
  • Analyzed market trends to identify growth opportunities for loan products.
  • Conducted regular performance reviews to enhance team productivity and morale.
  • Collaborated with marketing teams to create promotional materials for campaigns.

Senior Business Analyst

Basic Enterprises
Gurgaon
01.2024 - 03.2025
  • Requirement Gathering: Collaborated with technical stakeholders to collect and document comprehensive business requirements.
  • Data Analysis: Analyzed and interpreted data to offer actionable insights into business performance and emerging trends.
  • Process Improvement: Identified and implemented opportunities for enhancing process efficiency in non-IT business functions.
  • Documentation: Prepared detailed documentation, including process flows, business rules, and user manuals.
  • Stakeholder Communication: Engaged with various stakeholders to ensure a clear and mutual understanding of business needs and priorities.
  • Project Management: Assisted in the planning, execution, and monitoring of non-IT projects to ensure alignment with business objectives.
  • Risk Assessment: Identified potential risks and challenges within business processes, and proposed effective mitigation strategies.
  • Performance Metrics: Defined and tracked key performance indicators (KPIs) to evaluate the success of business initiatives.
  • Training: Delivered training and support to end-users for new processes and systems, ensuring smooth transitions and adoption.

Business Analyst

American Express
Gurgaon
05.2022 - 12.2023
  • Process Redesign: Redesigned fulfillment processes and team communication protocols, enhancing the efficiency and smooth operation of daily activities.
  • Advanced Reporting: Produced monthly reports utilizing advanced Excel functions and statistical methods to analyze data and generate insightful business reports.
  • Data Governance: Developed and implemented data governance policies and procedures to ensure data integrity and compliance.
  • Reporting & Analysis: Prepared comprehensive pan-India reports for American Express and reported directly to the global team, analyzing data to identify root causes and recommend corrective actions.
  • Document Security: Upheld the security and confidentiality of documents and data within the scope of responsibility.
  • Documentation & Presentations: Created progress reports, proposals, and presentations to actively track and implement existing and new programs.
  • Team Management: Managed a cross-functional team of 35 individuals, including Relationship Managers and Team Leaders, ensuring effective coordination and performance.
  • Single Point of Contact (SPOC): Acted as the SPOC for the Pan North and East regions, facilitating communication and project coordination.

Vikash Mosaic Palace, Asian Paint Distributor
04.2013 - 06.2017
  • Budget Management: Reviewed and monitored scheduling, purchases, and other expenses to maintain adherence to the quarterly budget.
  • Quality Assurance: Ensured quality assurance through rigorous review processes and managed customer interactions to enhance service delivery.
  • Trend Analysis: Analyzed and interpreted trends to support effective business planning and decision-making.
  • Payroll Management: Approved regular payroll submissions for employees, ensuring accurate and timely compensation.
  • Employee Management: Successfully managed store employees in a fast-paced environment by utilizing proactive communication and providing positive feedback.
  • Inventory & Cash Control: Oversaw inventory control, cash management, and store opening and closing procedures to ensure operational efficiency.
  • Administrative Support: Assisted front office with preparing, scheduling, and organizing meetings, events, and appointments.

Education

MBA - Marketing

Symbiosis School of Distance
Pune
01.2022

Bachelor of Arts - English Honours

Magadh University
07-2020

Skills

  • Communication skills
  • Data governance
  • Progress reports
  • Corrective and preventive action
  • Payroll management
  • Operating expenses
  • Microsoft Office
  • Data warehousing
  • Sales management
  • Safety Principles
  • Risk assessment
  • Operations Research
  • Enterprise resource planning
  • Business process mapping

Timeline

Regional Sales Manager(Business Development)

Basic Enterprises
04.2025 - Current

Senior Business Analyst

Basic Enterprises
01.2024 - 03.2025

Business Analyst

American Express
05.2022 - 12.2023

Vikash Mosaic Palace, Asian Paint Distributor
04.2013 - 06.2017

MBA - Marketing

Symbiosis School of Distance

Bachelor of Arts - English Honours

Magadh University

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Ankur Raj