Summary
Overview
Work History
Education
Skills
Certification
Vlogging, Exploring new places.
Timeline
Generic

Ankur Sehgal

New Delhi

Summary

Motivated Fraud Analyst touting 5+ years of expertise. Possess in-depth understanding of process, good analytical and interpretation skill. Proficient in embedding and maintaining Preventive Fraud Frameworks, ensuring it drives required outcomes and achievement oriented with the ability to take up challenges and perform in changing work environment with a high level of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate, Wealth Management Operations

Incedo Inc
03.2021 - Current
  • Working with Account Operations team for “Asset Mark” US based client
  • Works on billing & transactions monitoring with account review & finding Red flags.
  • Setting up the Standing instructions for end client.
  • Analyze & investigate Fraud with card member/merchant commentary/documentation and take decision to debit the merchant/card member followed by communication to both the parties.
  • Ensure accurate analysis of claims with check deposits (Mobile, ATM or Branch) & make sound decisions to approve or decline (or holding) the transactions through systematic analysis.
  • Work with mainframe and online systems to file fraud disputes using tools & applications.
  • Responsible for tracking and monitoring illegal transactions on customers' financial accounts without the authorization of the account owner.
  • Quality Checks and Active Participation in Audits on data and ensures alignment accurate within the team.
  • Handling QC of the team members so the accurate data is managed and sent to onshore.
  • Performs ACH and Check transactions.
  • Constantly communicates fraud trends and shares best practices with peers and leaders.
  • Performs manual review of queued transactions to determine the likelihood of fraud.
  • Work On Latest Database- THOMSON ONE (BETA)
  • Works well with a team of industry experts to monitor real- time fraud decisioning software.


Analyst

Coforge Ltd
04.2019 - 02.2021
  • Investigated cases of insurance and credit card fraud, which involved upwards of 15,000 GBP per case.
  • Generated efficient and regulatory reporting, to also include regular data quality testing to ensure data integrity and ability to produce at short notice upon request.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Reconciliation of client's accounts.
  • Completed research, analysis and documentation of account activity and used personal judgement to determine appropriate actions that removed or minimized BSA/fraud exposure.
  • Recognized control failure in bank processes, procedures and customer decisions and categorized losses.
  • Handled activity done through ACH transactions and Checks.
  • Reconciliations through Checks and inform the onshore client for the discrepancies.
  • Handling clients calls to discuss issues on our designated work.
  • Training new hires in the team
  • Reviewing and quality check of transactions processed by team members to ensure high level of accuracy.
  • Performing MIS reporting i.e Monthly and weekly reports on behalf of team
  • Preparing monthly dash board & NIGO daily and sharing to Management for review.

Operations Analyst

Concentrix
06.2016 - 04.2019
  • Validate & resolve clients account and their transactions by minimize fraud loss
  • Creating Claim for the fraudulent reported transaction
  • Detecting red flags and other suspicious activities related to an account
  • Problem solving skills and organizational skills
  • Sharing process knowledge with the new team members
  • Conducted risk assessment on individual transactions.
  • Received monthly recognition and reward for 4 times recording highest productive hours with 100% accuracy
  • Monitored transactional records, compared documents and analyzed accounts for fraud.
  • Conducted fraud investigations including transaction review, sourcing and identification.

Education

Post Graduation Diploma - International business operations

IGNOU

B.com (Hons) -

Ram Lal Anand College (University Of Delhi)
06.2016

Secondary Examination -

CBSE, C.B.S.E
New, Delhi
2013

Skills

  • Technical Skills, SQL
  • Well versed with fraud detection, dispute resolution
  • MS Office (MS Word, Excel, Powerpoint, Outlook etc)
  • Good at researching on Internet, writing E-mails

Certification

Cleared Foundation level of Company Secretary 2016.

Vlogging, Exploring new places.

Love to do travel and food Vlogs and meeting new people and exploring new places.

Timeline

Associate, Wealth Management Operations

Incedo Inc
03.2021 - Current

Analyst

Coforge Ltd
04.2019 - 02.2021

Operations Analyst

Concentrix
06.2016 - 04.2019

Post Graduation Diploma - International business operations

IGNOU

B.com (Hons) -

Ram Lal Anand College (University Of Delhi)

Secondary Examination -

CBSE, C.B.S.E

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Ankur Sehgal