Ankur Shah

• Company Overview: India Software Lab, Product Innovation, and R&D Department (ISL).
• Technology: Data Analytics, Data Management, Data Profiling, Data Standardization, Data Governance.
• Product Portfolio: Data Analytics, Data Management, Automation and AI, Data Profiling, Data Standardization, Data Governance, MDM, WatsonX AI, CloudPak for Data/Governance.
• Role: Program Director – GDC, IBM India Software Labs.
• Duration: January 2006 – present.
• HVA (High Value Client Accounts): Canadian Tire, PepsiCo, Southern Waters, Google Maximo, FedEx, DHL, Catholic Health Initiative Health Care Insurance, UPS, etc.

Contribution and Responsibilities

2015 to 2025.

• In 2015, I was promoted to an executive role and given the opportunity and challenge to start subscription services on the cloud for all portfolios across data and AI, automation, and sustainability.
• Started with 1 client and 2 team members, and I am currently heading a business unit of 150 to 200 team members in 2025, with a growth rate of 20% YoY.
• Revenue influence of $75M with a 25% GP.
• During this period, we created employee engagement squads, technical eminence squads, and innovation and AI squads to improve productivity and client engagements, launched learning programs, and provided ongoing direction and leadership for program operations.
• Costing, estimation, and working with other architects to finalize the design and timelines, and evaluating program performance through comprehensive data analysis, driving continuous improvement efforts.
• Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
• Negotiated program contracts and agreements to obtain cost-effective pricing.
• Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
• Mentored team members for professional development, resulting in increased productivity and job satisfaction.
• Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
• Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
• Developed proposals and operational plans within assigned area.
• Identified risks and developed mitigation plans.
• Created and enforced programming standards to maintain compliance with regulatory requirements.
• Developed and managed program budget, optimizing resource allocation to meet strategic objectives.
• Negotiated contracts with vendors to secure advantageous terms, resulting in significant cost savings.
• Led cross-functional teams to achieve project milestones, ensuring timely and within-budget delivery.
• Improved stakeholder satisfaction through regular communication and updates on project progress.
• Analyzed program data to inform decision-making and improve outcomes, leveraging advanced analytics tools.
• Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
• Designed and executed comprehensive training programs for staff, enhancing skills and competencies.
• Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
• Achieved recognition for program through successful submission of award applications and presentations at industry events.
• Directed strategic planning process, aligning program objectives with organizational goals.
• Advanced community outreach efforts by forging strong relationships with local partners.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Negotiated favorable contracts with vendors for reduced costs and improved service quality.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
• Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
• Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Elevated company profile in industry by spearheading comprehensive rebranding initiative.

2006 to 2015

• Organization : Accenture Services Pvt. Ltd
• Project Domain: Investment Banking
• Client: JP Morgan and Chase

• Organization : JLMS Solution Pvt Ltd
• Project Domain: e Learning, Healthcare