Ankur Srivastava
Varanasi
Summary
Eager to become part of a dynamic and expanding organization that fosters a collaborative environment, enabling the development of impactful brand strategies, strategic alliances, product promotions, and client interactions to drive sustained business growth
Highly accomplished in business development, adept at formulating and implementing result-driven strategies to propel organizational growth, while cultivating fruitful market channels and forging lasting partnerships with clients and industry influencers. Seasoned in B2B sales, with a proven track record of driving revenue and fostering enduring client relationships. Extensive expertise in branding initiatives and successful product launches, leveraging creativity and market insights to introduce products that resonate with the target audience. Possessing a keen business acumen, adept at comprehending and implementing effective business strategies to optimize organizational success.
Overview
11
11
years of professional experience
2038
2038
years of post-secondary education
Work History
Cluster Manager- Business Operation
Spinny
01.2024 - Current
- Proficiently overseeing various projects focused on cost reduction through implementation and productivity optimization initiatives
- Reporting directly to BU head and collaborated with planning and CX acquisition teams to develop supply planning strategies
- I efficiently manage a portfolio of 3000 cars at the cluster level, maintaining an impressive 96% availability for service (AFS) across various platforms, alongside consistently achieving 2500 car sales month-over-month (MOM)
- Implemented trending initiatives to help drive sales across cluster
- Working effectively through a matrix structure to build growth and strong, productive internal relationships that create benefit for multiple functions
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations
- Recruit and develop team members as appropriate, setting clear and measurable objectives and having performance conversations as required.
Sales and Operation-Lucknow
Spinny
11.2021 - 12.2023
- Collaborating with the retail sales & demand team to optimize business operations, resulting in enhanced city profitability and streamlined processes
- Collaborating cross-functionally with Demand, Supply, and Product teams to drive sales growth and streamline operational processes for enhanced efficiency and customer satisfaction
- Leading the execution of the brand service strategy and initiatives to consistently exceed customer expectations and enhance overall brand building
- Complete ownership of the entire sales lifecycle, operations, and post-sales experience to ensure seamless customer satisfaction and business success.
Regional Lead-U.P central General Merchandise
Udaan
05.2019 - 10.2021
- Successfully managed end-to-end Market Development for H&K, Toys, and Luggage categories in the assigned area
- Effectively led a team of 12 professionals across 10 cities, overseeing demand conversion from 1100+ outlets
- Collaborated extensively with support functions and key stakeholders, ensuring the efficient and timely delivery of results
- Developed comprehensive business architecture by analyzing requirements, scope, processes, alternatives, and risks
- Conducted in-depth analysis of client's business needs through document analysis and meetings, providing valuable input for system development and modifications
- Achieved impressive MOM growth, increasing order value by 2cr+ while expanding the buyer wallet share and penetrating upcountry markets.
Area Supply Manager
OYO LIFE NOIDA
01.2019 - 05.2019
- Engaging directly with large builders and establishing strategic partnerships to secure long-term supply
- Innovating and implementing on-ground strategies while maintaining a keen focus on the business's best interests
- Collaborating with the Transformation and Operations team to ensure the property remains a profitable business unit.
Business Development
OYO Varanasi
02.2018 - 12.2018
- Facilitating direct communication with owners and customers to gather valuable feedback on satisfaction levels and align business details with transformation teams
- Developing business architecture and specifications by analyzing requirements, processes, and risks to meet client needs and improve systems
- Evaluating customer satisfaction functionality requests, providing business-value recommendations to owners, and conducting requirement and root cause analysis
- Successfully managing a ~20 Million/Month market with a team of 40+ across Operations and Sales divisions, while overseeing P&L responsibilities.
Micro market Manager
OYO Kanpur
09.2016 - 01.2018
- Effectively lead and manage a team of 8 members
- Collaborate with owners and customers to gather feedback on satisfaction levels and align business details with transformation teams
- Utilize local insights to forecast demand and optimize inventory growth in coordination with the demand team
- Evaluate customer satisfaction requests, providing valuable business-value recommendations to owners, and conducting requirement and root cause analyses
- Successfully scale Kanpur micro market as an independent business unit for OYO Rooms, managing the P&L
- Coordinate with the central team for inventory optimization and conduct Micro Market Branding Activities in collaboration with the Transformation Team.
Operation Manager
OYO Lucknow
05.2015 - 09.2016
- Conduct property visits and inspections following established protocols
- Ensure top-notch service and client satisfaction, aiming for zero customer complaints related to OYO services, and handle initial escalations
- Collaborate with property managers to provide training for exceptional service delivery
- Work closely with the call center and customer experience team to enhance overall customer experience
- Negotiate pricing with owners to accommodate bulk leads
- Oversee property reconciliation processes.
Assistant Sales Manager
PROPTIGER REALITY PVT LTD,NODIA
04.2014 - 05.2015
Education
MBA - MDP - Sales And Marketing Leadership Skills
IIM-Lucknow
Lucknow 04.2001 -
MBA - Internation business
Guru Jambeshwar University
Hissar 04.2001 - 01.2014
Post Graduate Diploma in Management (PGDM) -
AIMA
New Delhi, IndiaBachelor of Commerce (B.Com) -
MGKVP
Skills
Problem-solving aptitude
Team leadership
Business development
Business analysis and reporting
Performance tracking and evaluation
Multitasking
Employee coaching and mentoring
Decision-making
Business planning
Self-assured and confident in handling challenging situations, making decisive decisions, and taking calculated risks to drive successProficient in competition analysis, adept at evaluating and comparing the firm's products with those of competitors to identify opportunities for improvement and stay ahead in the marketWell versed with MS Office (Word, Excel, and PowerPoint)Sales PresentationsStrategic PlanningProficiency in communication skillAdministrative skillsPersonal Information
- Father's Name: Mr. Ashok Kumar Srivastava
- Mother's Name: Mrs. Renu Srivastava
- Date of birth: 08/07/90
Timeline
Cluster Manager- Business Operation
Spinny
01.2024 - Current
Sales and Operation-Lucknow
Spinny
11.2021 - 12.2023
Regional Lead-U.P central General Merchandise
Udaan
05.2019 - 10.2021
Area Supply Manager
OYO LIFE NOIDA
01.2019 - 05.2019
Business Development
OYO Varanasi
02.2018 - 12.2018
Micro market Manager
OYO Kanpur
09.2016 - 01.2018
Operation Manager
OYO Lucknow
05.2015 - 09.2016
Assistant Sales Manager
PROPTIGER REALITY PVT LTD,NODIA
04.2014 - 05.2015
MBA - MDP - Sales And Marketing Leadership Skills
IIM-Lucknow
04.2001 -
MBA - Internation business
Guru Jambeshwar University
04.2001 - 01.2014
Post Graduate Diploma in Management (PGDM) -
AIMA
Bachelor of Commerce (B.Com) -
MGKVP