Microsoft Navision
Ankuran Sanatan
Gurgaon
Summary
Experienced Warehouse Team Lead with a strong background in warehouse shipping techniques and furniture packing. Known for meticulous attention to detail and commitment to quality assurance, ensuring all products are handled and shipped with utmost care. Dedicated to maintaining a clean and safe warehouse space. Adept at long-term goal setting and budget management.
Overview
12
12
years of professional experience
Work History
Assistant Manager Warehouse Operations.
Urbanladder.com
01.2022 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Kaizen and process development for smooth operation.
- Handling middle mile and last mile operation.
- Monitoring productivity and quality standards throughout FC QC operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Reviewed established business practices and improved processes to reduce expenses.
- Organized records of vehicles, schedules and completed orders.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Developed and maintained relationships with external vendors and suppliers.
Sr. Executive Warehouse Operations.
Urbanladder.com
01.2020 - 01.2022
- Maintaining proper inventory control of finished goods, semi-finished goods and raw material.
- Monitored inventory shrinkage and drive-off.
- Timely dispatch of Finish goods to warehouse or VDC.
- Sharing audit report of product & 5S with Manager.
- Coordinating with vendor for supply of raw material, on board new vendors.
- Handling 3PL team members.
- Coordinate with transport and delivery team.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Executive Source Quality & Vendor management
Urbanladder.com
01.2018 - 01.2020
- Looks after sourcing QC and production of furniture category in North.
- Work with the vendor factory production and quality for sample.
- QA-NPD for the new and existing product at vendor place.
- Analyzing the potential vendors based on the RFQ, Selecting best bid, Cost Negotiation and Payment etc.
- Managed vendor base 15 vendors QC (5 make to order, 4 make to stock, 6 decor).
- Monitoring delivery SLA, follow up with vendors for timely supply of Materials.
- Establishing long-term partnerships with local vendors, Purchase requisitions for Procurement of Materials.
- Managing fabric Inventory reconciliation at vendor's place.
- Developing new vendors and products for category.
- Managing after sale complaint for MTO products rework of North zone.
- Ensuring all vendor payments should be done on time.
Service associate DC. Operations
Urbanladder.com
01.2016 - 01.2018
- Taking care of Last mile operations.
- Coordinate with driver and delivery team.
- Monitor inward and outward physical movement of products.
- Invoicing for the items which are ready for delivery.
- Share daily QC report with management.
- Stock audit and reconciliation.
- Ensuring warehouse processes are being followed as par SOP.
- Take care installation of modular wardrobe and ensure timely handover of project as par TAT.
- Maintaining Delivery TAT and adherence.
- Handling all after-sales requests and customer visits and closing requests.
- Manage cost, quality and efficiency to achieve operational SLA's.
- Product feedback gathering.
- Maintaining proper record of Purchase return or canceled item.
Customer support associate
Hometown
01.2013 - 01.2015
- Strategizing sales, targets, and reports with team members.
- Stores administration, including documentation & reporting of inventory, QC issues, Display stock requisition.
- Maintaining customer requirement gathering report.
- Lead a team of 3 sales staff.
- Preparing Weekly and Monthly Reports to analyze the Sales for target achievement.
- Supervising Visual Merchandising & Window Displays.
- Reporting to department manager.
Education
Bachelor of Arts -
DDU University
Gorakhpur, IndiaMBA - Production Operations
Subharti University
Meerut, IndiaSkills
- Stock control
- Warehouse operations
- Waste reduction
- Workplace safety
- Workforce management
- Warehouse auditing
- Quality management
- Performance-focused
- Data report generation
- Project coordination
- Vendor relationship management
- Scheduling and planning
- Product innovation
- Quality assurance/ Quality control
- Calm under pressure
Disclaimer
I hereby declare that all the given information is correct and true to the best of my knowledge and belief.
Hobbies and Interests
- Internet surfing
- Listening to music
- Watching movies
Software
Salesforce
PowerBI
Timeline
Assistant Manager Warehouse Operations.
Urbanladder.com
01.2022 - Current
Sr. Executive Warehouse Operations.
Urbanladder.com
01.2020 - 01.2022
Executive Source Quality & Vendor management
Urbanladder.com
01.2018 - 01.2020
Service associate DC. Operations
Urbanladder.com
01.2016 - 01.2018
Customer support associate
Hometown
01.2013 - 01.2015
Bachelor of Arts -
DDU University
MBA - Production Operations
Subharti University
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