Ankura Nayak
Bangalore
Summary
Innovative technology professional with 7 years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Writer
SAP Labs India
06.2022 - Current
- Carefully documented technical workflows for the flagship product SAP S4HANA Cloud and On-Premise solution for Help portal, ABAP, and in-app help.
- Followed company policies and DITA guidelines to craft thorough, well-written content.
- Observed in-progress operations to identify important steps for technical instructions.
Technical Writer
Epicor
09.2021 - 06.2022
- Developed detailed technical documents and user guides for technical products.
- Organized material to research and complete writing tasks.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
Editor
ABB Group
11.2018 - 09.2021
- Established and implemented workflows to streamline editing processes.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Collaborated with design, editorial and marketing departments to meet desired content goals.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
Education
Master of Arts - English Literature With Communication Studies
Christ University
Bengaluru, India05-2018
Bachelor of Arts - English Literature, Psychology And Journalism
Mount Carmel College
Bengaluru, India04-2016
Skills
- User documentation production
- SAP ABAP system documentation production
- Technical research
- HTML and XML proficiency
- Subject matter expertise
- Editing
- Software documentation
- Agile methodology
- Prompts for Generative AI
Certification
- Certified DocLead for IXIASOFT CCMS, SAP Labs - 2023
- Generative AI, SAP Labs- 2024
- DITA Principles, SAP Labs - 2023
- Strategies for Technical Communication, SAP Labs - 2023
- SAP ABAP System Documentation, SAP Labs - 2023
- SAP Social Media Training, SAP Labs, 2023
- User Assistance and Translation, SAP Labs - 2022
- SAP Standard SCRUM Course, SAP Labs, 2023
- Cloud Foundations, Epicor -2022
- Technical Writing, Quick Start Guides - 2021
Photographer
The Kokum Trail is my heartfelt attempt to document and celebrate the vibrant essence of my hometown in Uttara Kannada, Karnataka. Through the lens of photography and the art of storytelling, I aim to showcase the district's rural landscapes, diverse food culture, and the stories of its people. This blog serves as a platform to share the untold narratives of my hometown, preserving its rich cultural heritage and connecting it to the larger world.
By blending my passion for photography with writing, I strive to present Uttara Kannada in its purest, most authentic form—highlighting its beauty, traditions, and the unique experiences.
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Software
Ixiasoft CCMS
Camtasia
SAP ABAP
Adobe RoboHelp
Timeline
Technical Writer
SAP Labs India
06.2022 - Current
Technical Writer
Epicor
09.2021 - 06.2022
Editor
ABB Group
11.2018 - 09.2021
- Certified DocLead for IXIASOFT CCMS, SAP Labs - 2023
- Generative AI, SAP Labs- 2024
- DITA Principles, SAP Labs - 2023
- Strategies for Technical Communication, SAP Labs - 2023
- SAP ABAP System Documentation, SAP Labs - 2023
- SAP Social Media Training, SAP Labs, 2023
- User Assistance and Translation, SAP Labs - 2022
- SAP Standard SCRUM Course, SAP Labs, 2023
- Cloud Foundations, Epicor -2022
- Technical Writing, Quick Start Guides - 2021
Master of Arts - English Literature With Communication Studies
Christ University
Bachelor of Arts - English Literature, Psychology And Journalism
Mount Carmel College
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