Summary
Overview
Work History
Education
Skills
Websites
Test and Defect Management Tools
Projects
Disclaimer
Timeline
Generic
Ankur Kumar Gupta

Ankur Kumar Gupta

Bengaluru

Summary

  • Ankur, is a Senior Manager at PwC, Bengaluru, has total 17+ years of experience in testing and more than 10+years in managing and leading multiple testing teams and application business portfolios.
  • Ankur is leading 150+ test engineers with managing $1.5million portfolio Salesforce testing practice.
  • Ankur is well versed with all aspects of STLC lifecycle starts from Test Strategy, Test Planning ,Test Designing,Test Execution to a successful project closure.
  • Ankur has extensive testing experience and works in various CRM applications like Salesforce.com, Siebel, nCino Application Testing assignments on a range of environments.
  • Ankur has extensive experience/SME in Banking & Financial, Healthcare & Event Management business domain and authored test strategy specific.
  • Ankur has leveraged GenAI skills in Testing use case to increase the efficiency, consistency and quality of deliverables.
  • Ankur has strong experience in dealing with Test case management tools (QC, ADO, pForce and ALM) & Defect management tools (JIRA, TFS, and BUGZILLA) and agile methodology process tool (TFS, WATSON EXPRESS), Automation Testing tool-Katalon, Subject7 & Accelq.
  • Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drive results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.
  • Experienced senior manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.

Overview

18
18
years of professional experience

Work History

Senior Manager

PricewaterhouseCoopers, SDC Bangalore
Bengaluru
10.2016 - Current
  • Managing, Oversee and Guiding 150+ QA engineers in Salesforce Testing Portfolio.
  • Managing lead for Quality Assurance CoE Capability and core player to design , plan and execute CoE offerings into Salesforce engagement implementations.
  • Authored multiple Test Strategy for multiple industry like- Banking ans Capital marketing, Financial services, healthcare etc...
  • Strong expertise in Test Designing,Planning and Execution.
  • Strong expertise in managing Functional, Automation and Performance Testing implementation and enhancement.
  • Champion for Testing Gen AI adoption team and core strategic player to design, plan and execute tactical approaches for Projects Gen AI adoption

Technical Lead

Indecomm Global Services Pvt Limited
09.2013 - 09.2016
  • Led testing Team for centric product team
  • Design test functional test strategy,test planing document.
  • Responsible for testing deliverables like- sprint test planing, estimation and execution.

Senior Software Test Engineer

Strategic Outsourcing Services, Bangalore
06.2012 - 08.2013
  • Responsible for the Test plan for the tasks, dependencies and participants required to mitigate the risks to the system quality and obtain stakeholder support for this plan.

CRM Consultant

Cognizant Technology Solution, Bangalore
01.2010 - 05.2012
  • Analyzing the Requirements from the client.
  • Led testing activities starting from Test planning to project testing closure.
  • Supported User Acceptance testing.
  • Strong experience in Functional, Integration and Data migration testing.
  • Well versed with test reporting and defect RCA.

Software Test Engineer

My soft info solution, Bangalore
06.2007 - 10.2009
  • Analyzing the Requirements from the client.
  • Worked with developers to identify, document and track defects in the system.
  • Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.

Education

Bachelor of Engineering - Industrial Engg & Management

Skills

  • Good Analytical skills
  • Good Communication
  • Ownership & Commitment
  • People & Task Management
  • Salesforce Configuration & Testing
  • Test & Defect Management Agile
  • Team Coaching
  • Scrum Master
  • Process /TCoE Transformation
  • Test Management and Defect Management tool- ADO, MFTS,HP Quality Center, Jira etc
  • Business Domains application expertise- Sales, Service, Marketing,nCino, Certinia
  • Testing Pursuit and Proposal
  • Gen AI Adoption
  • Team Management
  • QA Process and Best Practices
  • Multiple Test Projects and program Management

Test and Defect Management Tools

Strong experienced in Azure DevOps -Test and Defect Management, Jira-Defect Management, Microsoft Team Foundation Server- Project & Task Management, Microsoft Test Manager-Defect & Test Management, HP Quality Center-Test & Defect Management, Bugzilla- Defect Management, SharePoint

Projects

  • PWC (Oct 2016 - Till Date), Managing Salesforce testing multiple projects nCino -SFDC Implementation: Top US Banking & Financial Institution requires Commercial lending landscape in SF app. nCino is ECCP managed package built on Force.com platform to support this need. PWC-nCino is Implementation Partner for the end users (Clients). We as PWC Team involve in technical consulting and implementing their business component suite either migrating or integrating their Legacy system.
  • (March 2014 - Sept 2016), AHM (Advance Health Media) is a leading US MNC company which has products (Centris Direct & Centris Connect] deals in Event management. Indecomm is Product Implementation and Configuration Partner. Centris direct is meetings/interaction management suite which is online and mobile (IPad) application. Indecomm ensure the product configuration and Implementation delivery to AHM-Clients., SFDC Functional/Test Consultant, (2 Configuration, Product Owner, 2 BSA, 2 Data & 2 QA)
  • AHM (Sept 2013- March 2014), AHM (Advance Health Media) is a leading US MNC company which has products (Centris Direct & Centris Connect] deals in Event Management. Indecomm is Product Implementation and Configuration Partner. Centris direct is Meetings/Interaction Management Suite which is Online and Mobile (IPad) application. Indecomm ensure the Product Configuration and Implementation delivery to AHM-Clients., ACORDA-SFDC Configuration Lead, 5 members (2 Configuration & 3 QA)
  • ASPECT (June 2012- August 2013), Aspect Software is leading IT firm for the providing the Call Center solutions. It has three major products: - APM, AQM and WFM, which acts as pillar of Aspect revenue model. Involved in the APM side which stands for Aspect performance management. This has analytics and reporting application which provide the KPI metrics for the agent users who drives the Call Center application (WFM)., SFDC-QA lead, 10 members
  • Abbott Lab (May 2011- May 2012), Abbott Laboratories' Pharmaceutical Products Division (Abbott PPD) has implemented an SFA solution, MAX, to provide its sales reps with an easy way to access client information. This solution combines Siebel systems Life Sciences 7.8.2.5 application with desktop and tablet technology to fully enable the Abbott PPD sales force and provide a paperless, one-stop servicing solution for the reps., CRM-Tester, 8 members
  • Adobe APP (Jan 2010- April 2011), APEX (Adobe Partner Exchange) project deals with the relationship and the benefits that adobe gives to accounts once they register themselves and become a partner with adobe. It is a comprehensive business-to business program supporting companies that design, develop and market enterprise class Customer Experience Management (CEM) solutions built with Adobe products and technologies., SFDC-QA, Not specified
  • Skoda Mark 1 (July 2007- Dec 2009), This Project includes rewriting the existing Skoda Electronic parts catalogue (SEPC) and Skoda Daimler Heritage trust, which run in Web Sphere commerce Suite (WCS). The application enables the dealer to search for a genuine Skoda part and add to shopping cart. The projects need to suit the Skoda dealers who have internet access., Tester, 6 members

Disclaimer

I hereby certify that the above information submitted in this CV is true to my belief and Knowledge.

Ankur Kumar Gupta

Timeline

Senior Manager

PricewaterhouseCoopers, SDC Bangalore
10.2016 - Current

Technical Lead

Indecomm Global Services Pvt Limited
09.2013 - 09.2016

Senior Software Test Engineer

Strategic Outsourcing Services, Bangalore
06.2012 - 08.2013

CRM Consultant

Cognizant Technology Solution, Bangalore
01.2010 - 05.2012

Software Test Engineer

My soft info solution, Bangalore
06.2007 - 10.2009

Bachelor of Engineering - Industrial Engg & Management

Ankur Kumar Gupta