Piyali Halder
Kolkata
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
2026
2026
years of professional experience
Work History
Office Executive
Sanjiban Hospital
Kolkata
- >Office Assistant to GM – Sales & Marketing at Sanjiban Hospital. I am responsible for providing back office support to entire field force and maintain all relevant data to support the department.
- >Control telephone board
- >Contact Patient party and collect data regarding the reaso of DAMA.
- >Conduct CME as per management instruction.
- >Provide Information to the patient party and patient also.
- >Prepare total number of referral patient list and their location in monthly and quarterly.
- > Prepare different type of Latter as per instruction.
- (2 years)
Senior Executive
Manipal Hospital EM Bypas, Kolkata
03.2014 - Current
- Working as a Emergency coordinator for one years after that transferred to operation & billing (CCU), now responsible All Corporate & Swasthya SathiDesk
- > Now responsible for all Swasthya sathi patient Registration, Admission, Discharge, Back date discharge admission etc.
- > Responsible for All ,Corporate Discharge.
- > Check all corporate bill daily basis.
- > Counseling Patient & Patient Relative.
- > Daily base audit all Corporate Bills.
- > Counseling patient relative for
- > Responsible for intimated to the patient relative for payment outstanding amount .
- > Auditing patient fill & progress note.
- > Daily Base Round Floor & Meet to Patient & Relative if in any query or faceany kind of problem & solved the problem .
- > Coordinated with the doctor as per patient related
- > Prepare Monthly Prsentation .
- > To ensure additional approval from swastha sathi corporate before the dealine & sollving query on regular basis in ss portal.
Counselor
Brainware consultancy Pvt. Ltd
01.2012 - 05.2012
- Job Profile:-Counseling , data calling, fees collection, front office and back office management.
- >Prepare Annexure of referral patient.
- >Working in admission desk.
- >Participating Audit (OPD prescription) and collect how many patient advised for admission and no of investigation advised (Dr.wise and Department wise)
Education
B.Com -
Kolkata University
08.2011
Higher Secondary - undefined
Sir Nipendranath Girls High School
01.2008
Madhyamik - undefined
Tolygunge Girls High School
01.2006
Skills
- Completing knowledge in hospital billing
- Corporate front desk operation
- Credit Control process
- Issue resolution
- Strategic planning
- Team Leadership
- Excel efficiency in Swasthy Saathi Scheme
- Friendly, positive attitude
Accomplishments
- The sole responsible for handling Swasthya Sathi Admission to smooth discharge of patient admitted in IP department ranges to 550-600 in number on monthly basis.
- Dealing with portal queries & continuous follow-ups with the respective person of Swasthya Sathi Office & keeps me updated regarding the pros and cons of the situation.
- Coordinating with the patient & their relatives in polite & peaceful manner as well as with the internal department for solving the regular issues without any major complaints.
- Cross checking of Swasthya Sathi card validity & with her own effort making it valid & proper for the treatment through proper chanel to retain the patient & helps in making revenue on monthly basis(positive impact of 50 lakh).
- Helps in bringing a notable collection of Rs 5.53 Cr(highest in last 5 years ) for the month of Nov 25 with solving multiple queries & daily follow ups of Portal issues made it possible to achieve this benchmark.
Recognized by CEO for achievements
Languages
English, Hindi and Bengali
Hobbies
Listening to music .
Timeline
Senior Executive
Manipal Hospital EM Bypas, Kolkata
03.2014 - Current
Counselor
Brainware consultancy Pvt. Ltd
01.2012 - 05.2012
Higher Secondary - undefined
Sir Nipendranath Girls High School
Madhyamik - undefined
Tolygunge Girls High School
Office Executive
Sanjiban Hospital
B.Com -
Kolkata University