Hi, I’m
Ankush Bhashkar Deulkar
Deputy Manager 2
Karjat
Work Preference
Summary
Experienced in branch Banking operations, customer service, and cash handling.
Overview
2
years of professional experience
Work History
ICICI Bank Limited
Deputy Manager Band 2
06.2023 - Current
Job overview
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Manipal University of bfsi
Post Graduate Diploma from Banking And Finance
02.2024
University Overview
GPA: A
Mahatma Gandhi College
B.Sc from Computer Science
07.2018
University Overview
GPA: B
Skills
Experienced Banking Professional With More Than 23 Years Of Experience At ICICI Bank Where I Used Technical And Interpersonal Skills to Maintain a Maximum Customer Satisfaction
Timeline
Deputy Manager Band 2
ICICI Bank Limited
06.2023 - Current
Manipal University of bfsi
Post Graduate Diploma from Banking And Finance
Mahatma Gandhi College
B.Sc from Computer Science
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