Having over 8 years of experience in Paint and Hardware industry . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Officer Technical Sales Service
Sherwin Williams Coatings India Private Limited
04.2022 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Proved successful working within tight deadlines and fast-paced atmosphere.
Sales Manager
Sirca Paints India Limited
08.2020 - 03.2022
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Organized promotional events and interacted with community to increase sales volume.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Produced contracts, reports, letters, and proposals for clients.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Senior Sales Executive
Hafele India Private Limited
04.2018 - 03.2020
Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Sold Product or Service to new and established customers.
Developed relationships with high-profile clientele by successfully employing Type sales techniques.
<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.
Officer - Technical Service Department at Malladi drugs and pharmaceuticals ltdOfficer - Technical Service Department at Malladi drugs and pharmaceuticals ltd