Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Ankush Kanojia

Ankush Kanojia

New Delhi

Summary

Accomplished Operation Analyst with a proven track record at British Telecom, enhancing operational efficiency and stakeholder collaboration. Expert in process mapping and data visualization, coupled with exceptional communication skills, led to significant process improvements. Spearheaded initiatives that streamlined billing operations, demonstrating a keen ability to work under pressure and in team settings.

Overview

7
7
years of professional experience

Work History

Operation Aanalyst

British Telecom
Gurugram
08.2022 - Current
  • Managing PMO-related tasks for client projects, ensuring seamless operations and delivery.
  • Streamlining invoicing and crediting processes for Radianz US and UK, ensuring precise billing with minimal errors.
  • Collaborating with stakeholders for effective cross-functional coordination, and maintaining strong working relationships.
  • Analyzing complex queries to identify gaps and introduce actionable solutions for process improvement.
  • Leading initiatives to address gaps in program operations, ensuring timely interventions to resolve issues.
  • Preparing and monitoring key reports to evaluate performance and identify trends in program execution.

Senior Executive

EXL
Noida
07.2019 - 04.2022
  • Supervised program management functions, ensuring alignment with client expectations and organizational goals.
  • Conducted in-depth analysis to improve efficiency in international billing operations and credit management processes.
  • Played a key role in planning, monitoring, and implementing strategies for effective program delivery.
  • Acted as a liaison with stakeholders, facilitating successful collaboration and resolution of escalated queries.
  • Supported entrepreneurial projects by developing structured interventions to enhance outcomes

Assistant

Piramal Capital and Housing Finance
Noida
06.2018 - 05.2019
  • Managed vendor payments and generated reports to track payment activities
  • Handled housing and capital loan disbursement processes efficiently
  • Ensured proper login and verification of loan documents for accurate processing
  • Controlled the recording, deposit, and withdrawal of security documents with meticulous attention to detail

Executive

Yes Bank
Gurgram
06.2017 - 06.2018
  • Created current and saving accounts for new customers, providing exceptional service
  • Managed vendor payments and coordinated with finance teams for smooth payment processing
  • Facilitated capital loan disbursement processes, adhering to bank policies and regulations
  • Monitored irregularities, past dues, documentation deficiencies, and reported them to senior management for prompt action

Education

PMP - Project Management

Udemy
10-2024

Master Of Commerce -

IGNOU
New Delhi
10.2019

B Com(Hons.) -

Atma Ram Sanatan Dharma College
New Delhi
08.2016

Skills

  • Communication Skills
  • Ability to Work Under Pressure
  • Ability to work in a team
  • Forecasting skills
  • Reporting skills
  • Operations research
  • Lean six sigma
  • Operational efficiency
  • Workflow optimization
  • Reporting
  • Process mapping
  • Data visualization
  • Team collaboration
  • Analytical skills
  • Multitasking Abilities
  • Analyze data

Websites

Languages

  • English
  • Hindi

Timeline

Operation Aanalyst

British Telecom
08.2022 - Current

Senior Executive

EXL
07.2019 - 04.2022

Assistant

Piramal Capital and Housing Finance
06.2018 - 05.2019

Executive

Yes Bank
06.2017 - 06.2018

PMP - Project Management

Udemy

Master Of Commerce -

IGNOU

B Com(Hons.) -

Atma Ram Sanatan Dharma College

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Ankush Kanojia