Ankush Kolekar
Thane
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. In-depth knowledge of operational and budget management techniques. meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Management expertise including staff training and development, performance evaluation, and continuous improvement. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
NTT Data
Mumbai
03.2016 - Current
- Data Centre operation, Change Management.
- Maintain Network for Data Centre Uptime as per SLA.
- Augmentation of bandwidth capacity at data center.
- High bandwidth link delivery, as per client requirement.
- Understanding the client's requirement and sharing the desired solution.
- Planning and implementation of a new process as per client requirement.
- Providing cost-effective solution in network design.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Conducted weekly team meetings to review project progress and assigned tasks.
- Identified areas of improvement in the client delivery process and developed strategies to optimize efficiency.
- Resolved customer complaints promptly and professionally, escalating issues as appropriate.
- Coordinated with internal departments to provide end-to-end solutions for customers' needs.
Assistant Manager
TATA Communication Ltd/TATA Teleservice Ltd
Mumbai
11.2008 - 02.2016
- Planning for new network connectivity, bandwidth upgradation, and capacity augmentations.
- Identify repeat faults and take corrective action to fix the issue.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Delegated work to staff, setting priorities and goals.
Sr. Team Lead
Bharit Airtel Services Ltd
Mumbai
03.2005 - 11.2008
- Planning and execution of wireline (Fiber and Copper) Network for Broadband connectivity.
- Survey and selection the Node Location for DLC Installation.
- Create infrastructure for DLC installation.
- Managing and coordinating with inter-departments in order to facilitate site planning and equipment installation.
- Conducted regular meetings with team members to discuss progress and identify areas for improvement.
- Coordinated with other departments to ensure that all project deadlines were met.
- Maintained up-to-date records of work progress, ensuring accuracy of data entry and reporting.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Monitored team workload and ensured equitable task distribution.
- Arrange OEM support for critical issues and get them fixed on high priority to minimize outage duration and business loss.
Project Engineer
Four Pillars Communication Pvt Ltd
Thane
10.2002 - 03.2005
- Survey, documentation, and land acquisition for mobile tower installation.
- Coordinate with government authority to arrange required permission for tower installation and power arrangement.
- Build Infrastructure (Shelter, DG Set, Earth pit, Tower, Delta, Pole, Cable tray for Mobile services).
- Installation of BTS, RF Antenna for Mobile services.
- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
- Conducted regular inspections at job sites in order to monitor safety protocols being followed by contractors.
- Supervised installation of materials and equipment for compliance with drawings and specifications.
Trainee Engineer
Supreme Telecommunication Ltd
Mumbai
08.2001 - 03.2002
- Installation of UT Star DLC (Digital Loop Carrier).
- Power plant and battery installation.
- Check and create test reports for installed devices.
- Infrastructure for PMP (Point to Multipoint) communication and RT (Remote terminal).
- Racking and staking of network devices.
- Installation, Microwave Antenna installation, and electrical cabling work.
- RF cable laying and touting.
- Material Management.
Education
MBA - Operations Management
Sikkim Manipal University
Thane06-2010
Bachelor of Science - Electrical, Electronics And Communications Engineering
K. J. Somaiya College of Engineering
Mumbai07-2001
High School Diploma -
K.J. Somaiya Collage of Sci. & Comm
Mumbai03-1996
Skills
- Well versed in leading larger teams, team leader with strong communication, interpersonal, result-oriented & analytical skills
- Network Operation Management
- Major Incident Management
- Project Rollout for Wireless & Wireline Technology
- Relationship Management, Vendors/Associates/Channel Partners
- Maintenance Planning
- Performance reporting
- Performance monitoring
- Incidents management
- P&L Management
- Inventory Management
- Process Improvements
- Operations Management
- Team management
Accomplishments
NTT Data
- ACE Achievers Award: - Awarded for Delivering 10 Gbps BSNL links in SBI Data Centre within two days of time for closing FY year smoothly.
TATA Communication Ltd
- Blue Ribbon Award: -For Synchronization Data base (DMS, FAM and CNMS) for proper payment, Documentation and process Mechanism.
BHARTI AIREL LTD
Best performer: - Awarded Twice in Bharti Airtel Ltd for establishing wireline connectivity for Commercial and residential complex with Market potential of 39,328 through 650 RFS buildings and 102 Nodes and fated delivery for data circuit
Languages
English
First Language
Marathi
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- ITIL -4 Foundation: IT Service Management
Affiliations
Service improvement Practices implementation -
1) KAIZEN:- Continues improvement in existing process which leads big results come from many small changes accumulated over time.
2) Quick: - Quick certification is given to those employee who is completed project within one month span. I have done this certification twice and save the cost of more than 50 Lac.
3) Quick Pulse:- Quick pulse certification is given to those candidate who have completed Major Project with specified time. This include design and implement new process which lead to save the cost for organization.
Timeline
Operations Manager
NTT Data
03.2016 - Current
Assistant Manager
TATA Communication Ltd/TATA Teleservice Ltd
11.2008 - 02.2016
Sr. Team Lead
Bharit Airtel Services Ltd
03.2005 - 11.2008
Project Engineer
Four Pillars Communication Pvt Ltd
10.2002 - 03.2005
Trainee Engineer
Supreme Telecommunication Ltd
08.2001 - 03.2002
MBA - Operations Management
Sikkim Manipal University
Bachelor of Science - Electrical, Electronics And Communications Engineering
K. J. Somaiya College of Engineering
High School Diploma -
K.J. Somaiya Collage of Sci. & Comm
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