ANKUSH KUMAR

• Proficient in GIS analysis, documentation and mapping.
• Trained junior GIS engineers and provided mentorship, fostering professional growth within the department.
• Maintained accurate portfolio of drawings and designs.
• Presented technical reports and findings to stakeholders, effectively communicating complex GIS concepts in a simplified manner.
• Network Creation in Smart Pipe and PNI
• Order processing in IMS and Nokia Tool
• SR processing in HB
• Daily and monthly tracking of home pass report circle wise (Punjab, Haryana, HP & JK).
• FTTH Networking Circle MIS Report.

• Analyzed sales data to identify patterns of success or areas requiring improvement, adjusting tactics accordingly for future pursuits.
• Oversaw a team of sales representatives, providing guidance, support, and performance evaluations for continuous improvement.
• Secured significant contracts through effective negotiation techniques, driving revenue growth for the organization.
• Played an integral role in de veloping new product offerings by collaborating with research and development teams, ensuring a strong market fit for launch.

• People management (Managing shift rosters / Performance measurements /ensuring the quality of service).
• Supports process improvement feedback.
• ŸEnsures end to end support, coordination and control of assigned trouble Tickets.
• Follow up with circle teams regarding SLA of TT acceptance and closure.
• ŸReviews TT reports against SLA/OLA and recommends follow Actions.
• ŸEnsures planned outages are carried out/rolled back in maintenance window with proper approvals.
• ŸEnsures Operator’s Customer Care is fully updated for service

affecting outages.

• Ensuring the resources allocation to match the real time requirements.
• Follow up with tools development for existing bugs.
• ŸManaging all the network elements of VODAFONE Project; Routers, Switches, Juniper firewall

• Ensuring backup, regular log check-up, health check-up of various PS Core nodes.
• Analysis of traces at various interfaces such as Gb, Gr, Gn/Gp, Gi.
• Add/modify APN/DNS entry, change of SGSN/GGSN preference at PS Core IDNS Server
• New APN design and configuration at GPRS nodes
• Alarm monitoring through various tools.