Hi, I’m
Ankush Mourya
Unnao
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
years of professional experience
Work History
RBL BANK LIMITED Kanpur
Sales Executive
09.2023 - 03.2024
Job overview
- Recognized security risks to properly handle situations.
- Developed and implemented strategic sales plans to achieve corporate objectives.
- Used cold calling and networking to sell products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Attended industry events to build relationships with key contacts in the field.
- Completed day-to-day duties accurately and efficiently.
SBI CARDKanpur
Sales Executive
10.2020 - 09.2021
Job overview
- Recognized security risks to properly handle situations.
- Developed and implemented strategic sales plans to achieve corporate objectives.
- Used cold calling and networking to sell products and services.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
- Identified new potential markets and developed plans for targeting them.
- Contacted current and potential clients to promote products and services.
- Completed day-to-day duties accurately and efficiently.
Bata india limited Delhi
Store Manager
07.2017 - 09.2020
Job overview
- Assessed operational efficiency of the store's departments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Resolved customer complaints in a timely manner.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Updated POS system with new products and promotional offers.
Westside Trent limited Kanpur
Sales Associate
09.2015 - 06.2017
Job overview
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Attended weekly team meetings to review performance goals and objectives.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled returns and exchanges according to company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Tracked sales performance metrics to identify trends in market place.
Pantaloons (Future Group)Kanpur
Fashion Assistant
02.2012 - 08.2015
Job overview
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Offered customers maximum value by continuously learning about new products and related services.
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
Education
CSJM UNIVERSITY Kanpur Nagar
Bachelor of Arts from English
06-2012
B N S D INTER COLLEGE Kanpur
Intermediate Certificate from Mathematical Sciences
07-2009
B N S D INTER COLLEGE Kanpur
High School Diploma
06-2007
Skills
- Quality assurance
- Microsoft office
- Supervision and leadership
- Google drive
- Team management
- MS office
- Team building
Hobbies
- Playing Cricket
- Listening Music
- Listening Current affairs
Professional Qualifications
- Complete PMKY For A Retail Association Skill Council Of India.
COMMUNICATION ADDRESH
- HOUSE NO 39 MOTOR MARKET P D NAGAR UNNAO 209801
Timeline
Sales Executive
RBL BANK LIMITED
09.2023 - 03.2024
Sales Executive
SBI CARD
10.2020 - 09.2021
Store Manager
Bata india limited
07.2017 - 09.2020
Sales Associate
Westside Trent limited
09.2015 - 06.2017
Fashion Assistant
Pantaloons (Future Group)
02.2012 - 08.2015
CSJM UNIVERSITY
Bachelor of Arts from English
B N S D INTER COLLEGE
Intermediate Certificate from Mathematical Sciences
B N S D INTER COLLEGE
High School Diploma
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