## Professional Summary Driven Cloud Management and Migration Specialist with extensive experience in AWS activities, Azure AD Connect, and server management Proven ability to coordinate with clients, vendors, stakeholders, and teams to ensure seamless project execution Adept at managing cloud environments and providing comprehensive support
Ankush Shrivastav
IT Manager Technology Cloud
Mumbai
Summary
**Cloud Management**: Managed and maintained cloud environments, ensuring optimal performance and security.
- **Migration Activities**: Led and participated in AWS cloud migration projects, facilitating seamless transitions.
**Server Management and Support**: Provided comprehensive server management and support, troubleshooting issues, and maintaining uptime.
- **Client Coordination**: Acted as a primary point of contact for clients, vendors, and stakeholders, ensuring clear communication and timely project delivery.
- **Team Leadership**: Coordinated with cross-functional teams, providing guidance and support to ensure project success.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Cloud Manager Technology
SMFG India Credit Ltd
09.2023 - Current
- Manage Migration AWS and Vmware Servers
- Manage Team and AWS Architect
- Co-ordinate with stake holder
- Experince on Cost optimization
- Manage Aws and VMware Infrastructure
- Disaster Recovery Manage
- Experience in OS Linux Server (Redhat, Ubantu, Amazon linux) and Windows server
- Experience in delivering cloud Infrastructure that meet the business need
- Knowledgeable and application of industry best practices for application and Servers and technical area managed
- Manage End to End It Infrastructure
- Experience in Implementation Veritas Backup on AWS Cloud for Backup Purpose.
Cloud Infrastructure Consultant
Sapphire frictionless digital Limited- Global Project Management
01.2023 - 08.2023
- Cloud Migration on premises to AWS
- Project scheduling, coordination with clients
- Manage Infrastructure and according to that discuss with internal team
- Experience on Cost optimization and SLA Maintain
- Add servers on Manage Engine, Monitor and cut over after one month and hand over to customer
- Experience on Manage Engine Application and whole infrastructure Servers utilization report from Manage Engine and from cloud health
- If need changes CPU, RAM of Instances Make a report on Excel and ppt
- Cost Optimization ON AWS Resources Creation VPC and manage Different AWS Services (S3, Route 53, Amazon Inspector, EC2, RDS, etc) Experience On Managing Load Balancer, Route 53.
IT Project Engineer
Wipro Limited- INDIA Project Management
12.2021 - 01.2023
- Vmware Cloud Manage
- Manage the VMware firewall security NSX
- Manage the user Identity Management and root cause analysis
- Identity Access Management
- Backup tap and appliance monitoring the backup
- Manage Upgrade resources edit resources
- Create New Vm Manage Host and cluster in Cloud
- SRM (Site Recovery Manage) Replication,Sync and Protection Group Manage Dc and Diyar Site
- Manage Backup by using net vault tool
- Monitor Cloud network and Vmware Server
- Appliance, Tape backup troubleshooting if backup failed
- Co-ordination with WAN/Firewall/ISP for Endto End Network Connectivity
- Providing onsite supports for Wi-Fi Implementation at Mumbai DC office/Internet/Infinite and maintenance ofthe infrastructure i.e
- Access Points/ POES witches at Mumbai DC and also the MPLS/InternetLink
- Typically monitor and manage UBI Infrastructure.
Senior Process Associate
Tata Consultancy Service- INDIA
08.2021 - 12.2021
- Provide Global Application and Google Cloud Support
- Device Migration, transfer ownership Gsuite, etc creating website in Lumapps
- Use IBM storage for replace the tape and monitor he appliance and tape backup storage
- Troubleshooting Issues related to MDM and Goggle Cloud and SAP related
- User Management
- Ensure all incident assigned are closed as per SLA requirements
- Troubleshoot the software's related issues
- Daily generate Health Reports of servers
- Configuration of Printers, Wi-fi devices, laptop, etc
- Co-ordinate with the client for sales
- Making a report, Power point presentation
- Be aware and have access to all the right tools and diagnostics software required to conducts tasks in an efficient way
- Configuration of Mirosoft-365 and manage identify the user and troubleshoot the issues.
Network IT Engineer
Inventa Digital Technology Pvt Ltd-RESERVE BANK OF INDIA,INDIA
08.2020 - 08.2021
- Understanding Cisco's Networking and Data Centre Technologies, IOS-XE & NX-OS Knowledge
- Handling cisco ISE, cisco Umbrella Dns, Cisco DNA Centre and ACS Server
- L2 support for device configuration and troubleshooting Cisco Switches 2960, 3560, 4507, 6509, 9300, 9400, 9500
- Management and configuration of wireless access point (Airtight Wireless management server SA360, APSS-300-ATC-60&C-130)
- Co-ordination with WAN/Firewall/ISP for End to End Network Connectivity
- Providing onsite supports for Wi-Fi Implementation at Mumbai DC office/Internet/Infinite and maintenance of the infrastructure i.e
- Access Points/ POES witches at Mumbai DC and also the MPLS/Internet Links
- Typically monitor and manage RBI WIFI Infrastructure at all RBI location and Central site (DC) Monitor alerts from Network Device
- Hands on SMAX ticketing tool for incident management
- Fault manage with service providers; fault registration, trouble ticket initiation, follow up problem till resolution and escalation based on time lines and response.
Project IT Engineer
Diyar United Company - KOC Outsourcing Project, Kuwait
Kuwait
12.2019 - 03.2020
- Carry out second level support and troubleshooting at user location
- Familiarize with all products (hardware, software, OS) as well other KOC applications
- Ensure all incident assigned are closed as per SLA requirements
- Co-ordinate With the client for sales. Making a report in Excel, PPT.
- Be aware and have access to all the right tools and diagnostics software required to conducts tasks in an efficient way
- Coordinate with Asset Controller for assets to be brought to/from the user location
- Coordinate with Helpdesk to update ITSM calls. Ensure all calls are appropriately and regularly updated
- Provide required input and coordinate with Problem Management Teams to resolve problems efficiently.
- Be updated and abide at all times with company and team procedures and policies.
- Update installation reports (full information gathered with proper users and IT Coordinators signatures)
- Ensure customer verification and signature during the installation process
- Provide assistance to installation team during major releases and deployments
- Provide input and update documents required in the release process
- Assist Installation Team Leader for testing builds and images for deployment based on various groups’ requirements
- Format old PCs\Notebooks for resale. Installation of software Sql,Java,.net,making a crystal report
Senior Systems Expert
Value Points System Pvt Ltd
Mumbai
09.2018 - 07.2019
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Maintain all Report in excel, make a .ppt (power point
- Co-ordinate with the vendor,client making a report .
- Knowledge of ticketing tool and testing monitoring the website
- Configuration of Microsoft Outlook and other Microsoft software.
- Co-ordinate with other team for issue in websites
- Installation of SQL,JAVA,etc.
- Solve the problems by using remoting tools and telephone.
- Monitor alerts from Network Device.
- Softwere, Co-ordination with WAN/Firewall/ISP for End to End Network Connectivity
- Network Monitoring by using nagios software.
- Handel and configured network devices such as Cisco routers, switches, WI-FI devic
Senior Systems Engineer
Aforeserve Pvt Ltd
Mumbai
06.2017 - 06.2018
- Increased system efficiency by implementing innovative engineering solutions and streamlining processes.
- Designed and implemented scalable network architecture to support business expansion and future growth requirements.
- Developed comprehensive security protocols, safeguarding sensitive company data from potential threats.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Installation of operating system (windows 2008, 2012 server & Installation of Linux (Ubuntu, red hat)) and Test the servers, router and switch and application (websites).
- Configuration of printer, scanner, wifi device, etc.
- Day to day user support. IT asset management and make a inventory report of it assets.
- Installation of Microsoft office, and other Microsoft software’ s and banking software’ s.
- Solve the problems by using remoting tools and telephonic (dame ware, TeamViewer, Any desk).
Hardware & Network Engineer
Netlink Computer Institute
Mumbai
08.2014 - 02.2016
- Conducted detailed assessments of existing networks, identifying opportunities for improvement through hardware upgrades or reconfigurations.
- Established robust backup systems to minimize data loss risks due to potential hardware failures or other unforeseen events.
- Provided technical expertise during the procurement process, selecting the most appropriate hardware solutions based on project requirements and budget constraints.
- Managed hardware inventory, ensuring timely replacement of aging components and maintaining optimal performance levels across networks.
- Installation of all types of Operating System.
- Assemble and Disassemble computer Troubleshooting of all types problems (no display problem, connection Problems, LAN troubleshooting, formatting problems, etc.)
- configuration of network, antivirus, and installing software’s.
- Troubleshooting of all types problems (no display problem, connection Problems, LAN troubleshooting,formatting problems, etc.)
- Installation of all types of printer, scanner ,wifi routers, etc.
- Experience in Infrastructure Engineer in server data enter.
- Co-ordinate with the client for sales server.
- Maintaining the server rack and connectivity in data center.
- Mount and remove the servers from server rack and remove the servers parts for ex(Ram,Hard-disk ,Tape drive in storage).
- SMPS installation in pc troubleshooting the smps and good ability of troubleshooting.
- Connection of all servers and routers. Maintain the Switch and routers connectivity.(testing)
Education
Master of Science in Information Technology - undefined
University of Mumbai
Mumbai, IndiaBachelor of Science in Information Technology - undefined
University of Mumbai
Mumbai, IndiaH.S.C in science in Information Technology - undefined
Maharashtra State Board
S.S.C - undefined
Maharashtra State Board
Skills
Cross-trained existing employees to maximize team agility and performance
Position
IT Manager Technology (Cloud IT Infrastructure)
Years Of Experience
8 Years 3 Months
Technical Skills And Qualifications
Installation of all types of Operating System, Assemble and disassemble computer, Configuration of network, antivirus, and installing software's, Troubleshooting of all types problems (no display problem, connection Problems, LAN troubleshooting, formatting problems, etc.), Installation of all types of printer, scanner, Wi-fi routers, etc, It assets management and Making a Inventory of It assets, Knowledge of Microsoft Office Installation and troubleshooting in mobiles and pc, Software Management and Active Directory, Knowledge of ticketing tool, Solve the problems by using remoting tools, Understanding Cisco's Networking and Data Centre Technologies, IOS-XE & NX-OS Knowledge. Handling Cisco-ISE, Cisco Umbrella Dns, Management and configuration of wireless access point (Airtight Wireless management server SA360, APSS-300-AT-C60&C-130), Co-ordination with WAN/Firewall/ISP for End to End Network Connectivity, Network Monitoring by using nagios software, Handle and configure network devices such as Cisco routers, switches, WI-FI device, Maintaining the server rack and connectivity in datacentre, Mount and remove the servers from server rack, Install and remove the server parts. (RAM installation, Hard disk Installation, SMPS installation, good ability for troubleshooting), Connection of all servers and routers, Maintain the Switch and routers connectivity (testing), VMware infrastructure maintain Helping for making data center pvt cloud, NSX firewall make the policy and implementation, Experience in OS windows, linux Redhat servers, Setup & configure service & resource of Azure Cloud, Configuring AAD, Management Group, Subscription, Resource Group RBAC & Policy for new subscription/account, Setting-up enterprise-wide single Identity management using AD connect, Conf & troubleshooting task related to VMs, VNet, Storage Account & Azure monitoring, Vmware Sphere and SRM Mangement (Site recovery), VMware infrastructure maintain Helping for making data center pvt cloud, NSX firewall make the policy and implementation in cloud, Manage Engine in aws for monitoring the servers, Manage AWS instance
Personal Information
- Date of Birth: 09/30/96
- Nationality: Indian
Interests
Certification
- ITIL V4 Foundation Certified
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- CCNA course and certification
- AWS Fundamental Certificate
- Azure Classes Certificate
- Project Management Assessment Certificate (By learn Tube)
Timeline
Cloud Manager Technology
SMFG India Credit Ltd
09.2023 - Current
Cloud Infrastructure Consultant
Sapphire frictionless digital Limited- Global Project Management
01.2023 - 08.2023
IT Project Engineer
Wipro Limited- INDIA Project Management
12.2021 - 01.2023
Senior Process Associate
Tata Consultancy Service- INDIA
08.2021 - 12.2021
Network IT Engineer
Inventa Digital Technology Pvt Ltd-RESERVE BANK OF INDIA,INDIA
08.2020 - 08.2021
Project IT Engineer
Diyar United Company - KOC Outsourcing Project, Kuwait
12.2019 - 03.2020
Senior Systems Expert
Value Points System Pvt Ltd
09.2018 - 07.2019
Senior Systems Engineer
Aforeserve Pvt Ltd
06.2017 - 06.2018
Hardware & Network Engineer
Netlink Computer Institute
08.2014 - 02.2016
Master of Science in Information Technology - undefined
University of Mumbai
Bachelor of Science in Information Technology - undefined
University of Mumbai
H.S.C in science in Information Technology - undefined
Maharashtra State Board
S.S.C - undefined
Maharashtra State Board
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