Ankush Kumar
Bengaluru, Remote, India
Summary
Agile Product Owner with a track record of developing and executing successful product roadmaps, resulting in significant increases in user engagement, revenue, and customer satisfaction. Skilled in collaborating with cross-functional teams to prioritize and deliver product features, implementing agile methodologies, and streamlining development processes. Adept at conducting market research and analyzing customer feedback to identify and address product gaps, driving market share growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Product Owner
Granicus
Bengaluru
11.2021 - Current
- Successfully led a cross-functional team of 10 by implementing Scrum methodology, resulting in a 60% increase in project delivery speed.
- Maintained a 60% on-time delivery rate through effective management of the product backlog.
- Established two Scrum teams from the ground up and acted as the inaugural Product Owner for the team in India.
- Demonstrated expertise in agile product management by transitioning existing teams from Waterfall to fully agile.
- Maintained documentation related to the product lifecycle such as release notes, bug reports, and feature requests.
- Collaborated with development teams to ensure successful delivery of products.
Business Analyst
Maropost
Mohali
07.2020 - 11.2021
- Created high-quality documentation to support training initiatives, ensuring thorough comprehension of new systems and procedures by employees.
- Spearheaded the development of a machine learning recommendation engine, boosting cross-selling tactics, and achieving a 25% rise in average customer cart size in the initial year.
- Worked with UX/UI teams using agile approaches to revamp the web app design, leading to a 40% surge in user engagement and a 15% increase in conversion rates.
- Conducted a gap analysis between current systems or processes and the desired state, pinpointing areas for enhancement.
- Enhanced business processes by evaluating current methods and suggesting optimization strategies.
Business Analyst
RxAdvance PBM
Noida
05.2019 - 07.2020
- Collaborated with stakeholders across departments to define requirements for new projects.
- Through thorough market analysis and Agile methodologies, orchestrated the creation and launch of an innovative patient monitoring platform, resulting in a 30% boost in user engagement and a 20% increase in subscription renewals.
- Introduced continuous integration/continuous deployment (CI/CD) practices, boosting software deployment speed by 40%, enhancing team efficiency, and reducing time to market.
- Led a diverse team of 10, consisting of developers and UI/UX designers, in developing a medical data analysis tool that improved predictive outcomes by 25% using Scrum techniques and big data analytics.
Business Analyst
OATI
Mohali
05.2016 - 04.2019
- Enhanced customer satisfaction by engaging with client representatives regularly and resolving issues promptly.
- Developed and updated detailed product documentation to provide all team members with current information on project needs, features, and specifications.
- Introduced a customer feedback system for product features, resulting in the creation of two essential modules and improving customer retention by 90%.
- Crafted precise product requirement documents to enhance three significant software features in compliance with health data security regulations.
- Managed sprints and monitored progress against project timelines.
Associate Analyst
Binary Semantics Ltd at Google India
Gurugaon
03.2014 - 04.2016
- Showcased robust problem-solving skills when addressing data integrity or system inconsistency challenges.
- Developed product roadmap and managed the lifecycle of products from conception to launch.
- Assisted in internal audits by promptly providing necessary information.
- Assessed methods and implemented changes to enhance productivity and reduce turnaround time for achieving desired results.
- Enhanced company-wide reporting procedures by pinpointing inefficiencies and proposing enhancements.
- Collaborated with stakeholders, development teams, and business users to define product features.
Education
B.Tech - Electronics & Communication Engineering
SSCET
Pathankot, Punjab, India06-2011
Skills
- Agile & Scrum Methodology
- Product Backlog Management
- Stakeholder Management
- Product Lifecycle Management
- Roadmap development
- Risk Management
- User Acceptance Testing
- Product Roadmap Development
- Cross-functional Collaboration
- User Story Creation
- Acceptance Criteria Development
- Customer Feedback Analysis
- Stakeholder Engagement
- Product Requirement Definition
- Sprint planning and review
- Product Documentation Management
- Release Planning
- Prioritization Techniques
- Communication and Presentation Skills
- Problem-solving and Critical thinking
- Time management and organization
- Adaptability and Flexibility
- Teamwork and leadership
- Data-driven decision making
- User experience (UX) design understanding
- Sprint Planning
- Stakeholder Collaboration
- Software Development Lifecycle
- AWS
- Product Planning
Certification
- Certified Scrum Product Owner (CSPO) (Certificate ID: 001592237)
Tools
- JIRA, Confluence, Asana, Aha!, VOMA, Web Support
Timeline
Senior Product Owner
Granicus
11.2021 - Current
Business Analyst
Maropost
07.2020 - 11.2021
Business Analyst
RxAdvance PBM
05.2019 - 07.2020
Business Analyst
OATI
05.2016 - 04.2019
Associate Analyst
Binary Semantics Ltd at Google India
03.2014 - 04.2016
B.Tech - Electronics & Communication Engineering
SSCET
- Certified Scrum Product Owner (CSPO) (Certificate ID: 001592237)
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