ANMOL ABROL
Gurgaon`
Summary
Dynamic leader with a proven track record at Skye Air Mobility, enhancing operational efficiency by 26% through process optimization and strategic cost management. Excelled in fostering team performance and leveraging intermediate SQL knowledge alongside exceptional interpersonal skills. Expert in driving revenue growth and implementing technology-driven solutions in logistics and business development sectors.
Overview
6
6
years of professional experience
Work History
City Head Operations
Skye Air Mobility
Gurgaon
10.2024 - Current
- Oversee end-to-end last-mile operations for Gurgaon, managing multiple delivery hubs, and ensuring seamless execution of shipments.
- Drive operational excellence through process optimization, cost control, and efficiency improvements, leading to a 26% reduction in delivery costs.
- Building last-mile delivery operations processes for drone logistics and road logistics across e-commerce and quick commerce market segments.
- Manage P&L for the city, ensuring profitability through strategic cost-cutting measures, and revenue enhancement initiatives.
- Leading a team of 38 members and over 300 delivery personnel, fostering a high-performance culture, and ensuring compliance with company policies.
- Implement technology-driven solutions for route optimization, real-time tracking, and automated dispatching, improving on real-time delivery.
- Collaborate with cross-functional teams, including warehouse, finance, and customer service, to enhance service levels and customer experience.
- Develop partnerships with third-party logistics providers to scale operations efficiently during peak demand.
- Strategic initiatives to reduce costs through a process-driven approach.
- Addressed all areas of operations, including procedures, policies, and workflows, to revitalize company operations.
Senior Manager Business Development
SKYE AIR MOBILITY
04.2023 - 10.2024
- New corporate client acquisition is intended to generate new revenue streams for the company and to build SOPs around the new client onboarding process.
- Creating strategies for the retention of the current set of clients, and building relationships with them to scale rapidly.
- Handling CSOs, CXOs, and senior management of all our clients.
- Handling the entire strategies part of operations for all the sets of clients across all segments, including e-commerce, quick commerce, food tech, healthcare, and agri commodities.
- Building the framework and process to build a solid base for drone logistics in India.
- Building key metrics in the company to analyze the daily, weekly, and monthly performance of both business and ongoing operations.
- Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented customer service excellence standards to enhance client satisfaction and loyalty.
- Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
- Building a parallel road network of logistics to move the semi-large and large shipments via riders.
- Managing the entire rider fleet for the company.
Business Development Manager
Apollo 247
11.2022 - 04.2023
- Franchise selling for Apollo 247.
- Onboarding clinics to the platform to increase revenue size.
- Deals in both the hunting of new clinics and the farming of existing clinics.
- Cross-selling and upselling across different verticals to increase business revenue.
- Running pilot programs with clinics to understand market requirements and update the product accordingly.
- Drive New Project and Brand Launches.
- Building a weekly sales pipeline.
- Demand Alignment, Ground Feedback, and Market Intelligence
- Participated in negotiations with clients regarding product purchases or contracts.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
Key account Manager
Workstore Ltd.
04.2021 - 08.2022
- Corporate client Acquisitions
- Building Monthly Sales Pipelines
- Deals in both hunting and farming verticals
- Project Management, Project executions for our corporate clients
- Managing corporate operations with respect to business development
- Drive New Project and Brand Launches
- Demand Alignment & Ground Feedback & Market Intelligence
Business Development Executive
Udaan.com
09.2019 - 01.2021
- Vendor Onboarding
- Monthly Sales Plan with Vendors
- Deals from Vendors (Like Discounts, Freebies etc)
- Stock Inward Planning at different warehouse
- Marketplace Operations Management (Inventory, Price, Order Fulfillment)
- Cataloging (Product Addition, Content Enrichment)
- New Product Launch
- Demand Alignment & Ground Feedback & Market Intelligence
- MOP Mapping
Business Development Intern
Urban Company
06.2019 - 08.2019
- We were handling the supply of professional for Beauty and wellness segment of Urban Company for entire Chandigarh Tri-city
- Includes On-Boarding of professional and their Training Along with some Day-to-day handling of key metrics
Business Development Intern
Zomato
09.2018 - 11.2018
- Our Basic role was to manage the supply of restaurants on Platform, identifying new leads and on-board them to our Platfrom, manage their Catalogues
Education
B.com (Hons) -
University of Delhi
Delhi04-2019
HSC - commerce
Kendriya Vidyalaya No. 1 Jammu
Jammu01.2016
Skills
- Intermediate knowledge of SQL
- Good interpersonal and people management skills
- Patience
- Punctuality
- Good communication skills
- Ability to work individually or in a team
Hobbies and Interests
- Judo
- Hiking
- Travelling
- MMA
Accomplishments
- Multiple times employee of the month
- Granted ESPO's in the company.
Timeline
City Head Operations
Skye Air Mobility
10.2024 - Current
Senior Manager Business Development
SKYE AIR MOBILITY
04.2023 - 10.2024
Business Development Manager
Apollo 247
11.2022 - 04.2023
Key account Manager
Workstore Ltd.
04.2021 - 08.2022
Business Development Executive
Udaan.com
09.2019 - 01.2021
Business Development Intern
Urban Company
06.2019 - 08.2019
Business Development Intern
Zomato
09.2018 - 11.2018
B.com (Hons) -
University of Delhi
HSC - commerce
Kendriya Vidyalaya No. 1 Jammu
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