Anmol Agarwal
Process Analyst
New Delhi
Summary
Consummate Process Analyst with documented history of breaking extremely complex business processes into easily understandable, manageable components. Adept at unraveling process opacities that hide unforeseen flaws to create transparent and efficient workflows. Provides collaborative methods for gradual, consistent improvement through synergistic efforts.
Overview
3
3
years of professional experience
Work History
Process Analyst
Genpact
07.2024 - Current
- Conducted walk-through demonstrations of proposed process changes.
- Produced documentation outlining process improvement solutions.
- Increased customer satisfaction by implementing improved processes that addressed service delivery issues.
- Increased efficiency and team performance by implementing actionable process improvements.
- Processed management reports on monthly basis through effective collaboration with various departments.
- Analyzed and documented company processes for executive leadership and suggested areas for improvement.
Project Trainee
Coursera
11.2021 - 01.2022
- Completed projects and work assignments within strict time constraints
- Maintained high levels of efficiency during training by taking detailed notes and asking questions
- Produced tables, pivot reports and charts for use in key decision-making processes
- Determined data retention parameters based on organizational requirements
- Tracked different metrics daily and organized for reporting purposes
Education
Data Science And Machine Learning - Analytics
Upgrad Campus
New Delhi, DL 11.2021 - 01.2022
B.Com - Business Economics
Delhi University
Skills
Analytical and Critical Thinking
Task Prioritization
Microsoft Excel
Process documentation
Reporting skills
Workflow Analysis
Personal Information
- Date of Birth: 11/23/01
- Gender: male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
- Visa Status: no
Accomplishments
Awarded "Employee of the Month"
Timeline
Process Analyst
Genpact
07.2024 - Current
Project Trainee
Coursera
11.2021 - 01.2022
Data Science And Machine Learning - Analytics
Upgrad Campus
11.2021 - 01.2022
B.Com - Business Economics
Delhi University