Anmol Bansal
Gurugram
Summary
Product-focused professional with 7+ years’ experience architecting scalable automation systems and delivering enterprise SaaS implementations. Experienced in translating playbooks and workflows into modular, reusable product flows that drive measurable efficiency and adoption. Recently incubating AI Voice SDR project, designing prompt flows and performance feedback systems aligned with modern prompt engineering practices. Proven ability to bridge technical depth with GTM alignment and customer success outcomes. Known for building systems that cut manual effort, enable self-serve configuration, and deliver efficiency gains across operations.
Overview
8
8
years of professional experience
Work History
Product Lead
Fretron
Gurugram
08.2024 - Current
- Company Overview: Cloud TMS & Plant Logistics Automation
- Owned product vision and delivery for plant logistics automation (software-only and software+hardware).
- Designed modular automation workflows integrating SAP, RFID, ANPR, and IoT; delivered 80% reduction in manual effort.
- Defined KPIs, ROI models, and reusable design frameworks to scale automation across plants.
- Built feedback systems and playbooks for process adoption, enabling measurable business impact.
- Cloud TMS & Plant Logistics Automation
Product Delivery Manager
Fretron
Gurugram
05.2021 - 07.2024
- Designed reusable integration modules (SAP/API/IoT) that cut 30% engineering effort.
- Partnered with presales & customer success to translate GTM playbooks into configurable product flows.
- Built dashboards and BI feedback loops tracking adoption and optimizing workflows.
- Delivered multiple enterprise implementations (2–6 months; INR 30 Lakhs–3 Cr) leading 8–12 member squads.
Customer Success Team Lead
Fretron
Gurugram
05.2020 - 04.2021
- Owned post-go-live outcomes for enterprise accounts: onboarding, training, QBRs, adoption plans and incident management.
Customer Success Manager
Fretron
Gurugram
05.2019 - 04.2020
- Improved SLA adherence via first-line diagnosis (REST/JSON, Postman, JS) and close collaboration with engineering.
Assistant Manager
Fretron
Gurugram
08.2018 - 04.2019
- Supported onboarding, training and analytics reporting for enterprise clients.
Product Analyst Trainee
Fretron
Gurugram
02.2018 - 07.2018
- Requirements analysis and testing support for early product modules.
Education
Bachelor of Computer Applications (BCA) - Information Technology
Galgotias University
Skills
- Product Management
- Workflow Automation
- Prompt Engineering
- GTM Enablement
- Sales Process Automation
- Data-Driven Decisioning
- BI Analytics Dashboards
- REST APIs
- JSON
- Webhooks
- HubSpot
- Zoho Books
- Azure DevOps
- Postman
- Claude code/Cursorai
- Strategic planning
- Stakeholder management
Selected Projects
- AI SDR Project, Designed AI Voice SDR to qualify leads & book meetings. Created modular prompt flows, objection-handling libraries, and performance feedback systems—aligned with modern prompt engineering practices.
- Logistics Plant Automation (Steel Manufacturing), Gate, weighbridge and yard automation integrated with SAP and control tower; delivered paperless operations and TAT improvements across India.
Signature Outcomes
- Shipped modular automation playbooks → 42% faster turnaround and zero pilferage risk.
- Architected automation across 2,800-acre plant (SAP + IoT) eliminating ~80% manual ops and enabling 100% paperless workflows.
- Built reusable integration modules (SAP/API/IoT) to cut 30% engineering effort.
- Designed BI-driven feedback loops and dashboards that reduced decision cycles by 30%.
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Product Lead
Fretron
08.2024 - Current
Product Delivery Manager
Fretron
05.2021 - 07.2024
Customer Success Team Lead
Fretron
05.2020 - 04.2021
Customer Success Manager
Fretron
05.2019 - 04.2020
Assistant Manager
Fretron
08.2018 - 04.2019
Product Analyst Trainee
Fretron
02.2018 - 07.2018
Bachelor of Computer Applications (BCA) - Information Technology
Galgotias University