
Results oriented Account Management professional with 5 years of diverse experience across SaaS Account renewals, Project Portfolio Management (PPM), B2B lead generation and banking and financial services. Currently working as an account manager renewal at celoxis, specializing in managing the customer relationship, driving subscription renewals, improving customer retention, and identifying account growth opportunities. Possesses a strong foundation in consultative selling, relationship management and pipeline management and data driven decision making with a proven ability to build a long-term partners continuity and contributes to the organizational growth.
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Customer Relationship Management & Retention
Revenue Forecasting and pipeline management
Lead Generation & Nurturing
Upselling & Account Expansion
Problem-solving and analytical skills
CRM proficiency (Salesforce, HubSpot, etc)
Communication and stakeholder management
Account development
Contract negotiation