Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Projects
Disclaimer
Timeline
Generic
Anmol Bidar Nataraj

Anmol Bidar Nataraj

Bangalore

Summary

Dedicated and focused Project Manager with 9 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager

Unilever Industries Limited
- Current
  • Point of contact to Unilever Business for any network project planning and implementation
  • Any requirement for network setup at Unilever facilities (Datacenters, Offices, factories, Depots) are received in the form of Global Demand Management request (GDM)
  • Scope of the project is defined with clear problem statement and scope of work
  • Request is then analysed and based on the requirement suggestions are given on type of connection, bandwidth, hardware’s required
  • Requirement is then sent to Unilever authorized ISP’s / Vendors for a formal proposal
  • Proposal from vendors are analysed carefully
  • Based on commercials and delivery timelines order is placed with the vendor
  • Detailed project plan is shared with customer which contains, timelines, milestones, assumptions, risks etc
  • Working closely with stakeholders, Procurement and Finance teams for project budget approvals
  • Vendor Management
  • Weekly Vendor calls and meetings is setup to discuss on the deliverables
  • Monitoring overall progress and use of resources and making sure delivery is met with quality
  • Each order is discussed on case-to-case basis and suggestions are made if there is any scope of improvement
  • Working closely with ISP’s and Unilever NOC during project implementation
  • Providing deadlines to vendors and ensure projects are completed as per the timelines
  • All other challenges are kept in check with Vendor leads to ensure uninterrupted service and round the clock support
  • Problem and Capacity Management
  • Weekly review is scheduled with NOC to discuss on repeated incidents, problematic links, and network capacities
  • Based on review, problem is highlighted to ISP’s and working with them on service improvement projects
  • Any scope for bandwidth upgrade at Unilever facilities is highlighted to Unilever Business
  • Based on the approval order is placed with ISP’s for upgrade
  • Service Management
  • Managing IT Network infrastructure of Asia region for Unilever
  • Business analysis, supplier & customer management Effectively manage service delivery partners
  • Reduce operational cost by implementing different transformational approaches
  • Effective partnering with Unilever Asia GEO IT on new and existing requirements
  • Ensure communication services network delivery is of high quality and in line with ITIL framework
  • Ensure Incidents, Problem and capacity management are handled effectively
  • Ensured global change management guidelines are followed and no deviations from the change management process
  • Ensure BIS is smooth and effective
  • Conducting service reviews with ISP's/vendors.

Senior Analyst

Accenture
Bangalore
01.2015 - 05.2017
  • Integral part of IT Service Management
  • Point of contact to the management to receive any information about the Process, SLA, Staffing, Process Implementation, Knowledge Creation etc
  • Business Intelligence Reporting - SLA Calculation, Forecast and Reporting internally
  • Monthly presentation of the SLA numbers to the clients
  • Vendor Management
  • IPS Ping: Clients Hotel Reservation System was managed by chasing the reservation via Secure CRT and RDP.

Project Coordinator

IPsoft Global Services (Client : Unilever)
  • Worked as a Project Coordinator for Network Services, Unilever Industries Limited on behalf of IPsoft Global Services.

Education

Bachelor of Engineering, Computer Science -

Malnad College of Engineering, Hassan, India
01.2014

Skills

  • Project Management
  • Vendor Management
  • Customer Relationship Management
  • Service Management
  • Procurement
  • Customer success
  • MS Office: Word, Power point, Excel (pivot tables, VLOOKUP)
  • Service-Now tool as ticketing software
  • Kentik and Solwarwinds tool
  • Ability to manage demanding customers and challenging suppliers fairly and effectively
  • Experience in developing and managing portfolio plans aligned with business priorities
  • Proficiency in AGILE development methodology with over 9 years of delivery experience
  • Strong negotiation, management, and communication skills
  • Commercially astute with key understanding of Risk Management
  • Ability to effectively manage priorities and staffing for successful project delivery
  • Proficient in process development, customization, and tailoring to optimize efficiency, meet specific requirements, and adapt to evolving business needs

Websites

Certification

Project Management Professional (PMP) : Completed PMP certification on July 2023.

Awards

Unilever Hall of Fame Winner 2021 - Stabilising the network and reducing P1’s by > 50%

Projects

  • Strategic Network Transformation - Dual Router Implementation –End to End execution of dual router setup at 160 Unilever locations across India. This Included project cost estimation, cost approvals, vendor partner selection, hardware deliveries, finalize new configuration, coordinating implementation at each location on scheduled downtime, handing over new hardware to NOC for daily operations. This project has provided redundancy to all Unilever locations in terms of network hardware and has made sites ready to deploy SD WAN.
  • NEXUS Migration (Core Datacenter Switch refresh) Project Manager for core switch migration from Nexus 7K to 9k at datacenter. This switch refresh project was 20-hour complete downtime window for HUL.
  • Network Infrastructure improvement at 160 locations – Improving network infrastructures in terms of network racks and cabling with help of vendor partner.
  • Clock issue router replacement - Coordinating with CISCO to replace 220 on productions routers with RMA. Datacenter Migration – Shifting to new datacenter. Including network links and hardware shifting and activation.
  • Global Asset Management – Creating one stop shop for all information regarding assets. Having single source of information to maintain data accuracy.
  • Primary Datacenter Migration (Fusion Landscape Migration) - The goal of this project was to migrate physical datacenter from one location to other. The objective of this project was to procure and create a parallel setup in new datacenter and transition services on business agreed cutover.
  • Strategic Network Transformation – DMVPN - Unilever network service supports around 570 factories, warehouses and depots in Asia. The goal of this project was to migrate legacy MPLS links to Internet lease lines which will enable cost savings, flexibility in management with higher capacity links.

Disclaimer

I am confident of my ability to work in a team and also individually. I hereby declare the information furnished above is true to the best of my knowledge.

Timeline

Senior Analyst

Accenture
01.2015 - 05.2017

Project Manager

Unilever Industries Limited
- Current

Project Coordinator

IPsoft Global Services (Client : Unilever)

Bachelor of Engineering, Computer Science -

Malnad College of Engineering, Hassan, India

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Anmol Bidar Nataraj