Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
ANMOL BISOYI

ANMOL BISOYI

Berhampur

Summary

Experienced transcriptionist and customer service professional with a strong background in handling client communications, data accuracy, and timely project delivery. Over one year of transcription experience with Australian clients, skilled in American and Australian English. Versatile freelancer with expertise in social media management, HR, and administrative operations. Proficient in content creation, influencer collaborations, and customer relations. A quick learner, detail-oriented, and committed to delivering high-quality work on time.

Overview

6
6
years of professional experience

Work History

HR & ADMIN - FREELANCE -

FINDCOLLAB
12.2023 - Current
  • Responsible for verifying influencer profiles, recruiting new team members, and supporting HR and administrative operations.

CUSTOMER SERVICE REPRESENTATIVE

HI-TECH DIGITAL SOLUTIONS, LLP
02.2022 - Current
  • As part of a project-based service provider, my role requires versatility, adaptability, and quick learning.
  • I ensure timely delivery of work while maintaining a balance between quantity and quality to meet customer expectations.

SOCIAL MEDIA MANAGER

TEA JUNCTION
10.2022 - 04.2022
  • Created customized visual content using tools like Canva, InShot, and PicsArt
  • Managed and enhanced social media profiles, collaborated with influencers for partnerships, generated franchise leads, maintained client communication, and resolved team issues

BRAND AMBASSADOR

PENINSULA
08.2020 - 10.2020
  • Worked as a tele-caller to raise funds for an NGO
  • This commission-based role involved communicating with potential donors and encouraging contributions

CUSTOMER SERVICE ASSOCIATE

TECH MAHINDRA
12.2018 - 08.2019
  • Handled customer queries and provided effective solutions in a voice process for Amazon India, ensuring customer satisfaction and prompt resolution

Education

MASTERS - PHILOSOPHY

RAMA DEVI WOMEN'S UNIVERSITY
BHUBANESWAR
08.2024

BACHELOR'S - PHILOSOPHY

UTKAL UNIVERSITY
BHUBANESWAR
08.2022

Skills

  • Research analysis
  • Critical thinking
  • Philosophical writing
  • Social media strategy
  • Influencer collaboration
  • Customer service
  • Project management
  • Effective communication
  • Quality assurance
  • Transcription accuracy
  • Adaptability and flexibility
  • Fast typing speed

Languages

Odia
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2

Accomplishments

  • Star of the Month – BPM Solutions Division, Hitech, February 2024, recognized for impeccable performance and excellence at work

Timeline

HR & ADMIN - FREELANCE -

FINDCOLLAB
12.2023 - Current

SOCIAL MEDIA MANAGER

TEA JUNCTION
10.2022 - 04.2022

CUSTOMER SERVICE REPRESENTATIVE

HI-TECH DIGITAL SOLUTIONS, LLP
02.2022 - Current

BRAND AMBASSADOR

PENINSULA
08.2020 - 10.2020

CUSTOMER SERVICE ASSOCIATE

TECH MAHINDRA
12.2018 - 08.2019

MASTERS - PHILOSOPHY

RAMA DEVI WOMEN'S UNIVERSITY

BACHELOR'S - PHILOSOPHY

UTKAL UNIVERSITY

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