ANMOL BISOYI
Berhampur
Summary
Experienced transcriptionist and customer service professional with a strong background in handling client communications, data accuracy, and timely project delivery. Over one year of transcription experience with Australian clients, skilled in American and Australian English. Versatile freelancer with expertise in social media management, HR, and administrative operations. Proficient in content creation, influencer collaborations, and customer relations. A quick learner, detail-oriented, and committed to delivering high-quality work on time.
Overview
6
6
years of professional experience
Work History
HR & ADMIN - FREELANCE -
FINDCOLLAB
12.2023 - Current
- Responsible for verifying influencer profiles, recruiting new team members, and supporting HR and administrative operations.
CUSTOMER SERVICE REPRESENTATIVE
HI-TECH DIGITAL SOLUTIONS, LLP
02.2022 - Current
- As part of a project-based service provider, my role requires versatility, adaptability, and quick learning.
- I ensure timely delivery of work while maintaining a balance between quantity and quality to meet customer expectations.
SOCIAL MEDIA MANAGER
TEA JUNCTION
10.2022 - 04.2022
- Created customized visual content using tools like Canva, InShot, and PicsArt
- Managed and enhanced social media profiles, collaborated with influencers for partnerships, generated franchise leads, maintained client communication, and resolved team issues
BRAND AMBASSADOR
PENINSULA
08.2020 - 10.2020
- Worked as a tele-caller to raise funds for an NGO
- This commission-based role involved communicating with potential donors and encouraging contributions
CUSTOMER SERVICE ASSOCIATE
TECH MAHINDRA
12.2018 - 08.2019
- Handled customer queries and provided effective solutions in a voice process for Amazon India, ensuring customer satisfaction and prompt resolution
Education
MASTERS - PHILOSOPHY
RAMA DEVI WOMEN'S UNIVERSITY
BHUBANESWAR08.2024
BACHELOR'S - PHILOSOPHY
UTKAL UNIVERSITY
BHUBANESWAR08.2022
Skills
- Research analysis
- Critical thinking
- Philosophical writing
- Social media strategy
- Influencer collaboration
- Customer service
- Project management
- Effective communication
- Quality assurance
- Transcription accuracy
- Adaptability and flexibility
- Fast typing speed
Languages
Odia
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Accomplishments
- Star of the Month – BPM Solutions Division, Hitech, February 2024, recognized for impeccable performance and excellence at work
Timeline
HR & ADMIN - FREELANCE -
FINDCOLLAB
12.2023 - Current
SOCIAL MEDIA MANAGER
TEA JUNCTION
10.2022 - 04.2022
CUSTOMER SERVICE REPRESENTATIVE
HI-TECH DIGITAL SOLUTIONS, LLP
02.2022 - Current
BRAND AMBASSADOR
PENINSULA
08.2020 - 10.2020
CUSTOMER SERVICE ASSOCIATE
TECH MAHINDRA
12.2018 - 08.2019
MASTERS - PHILOSOPHY
RAMA DEVI WOMEN'S UNIVERSITY
BACHELOR'S - PHILOSOPHY
UTKAL UNIVERSITY
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