Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Anmol Modgill

Enterprise Account Manager
Haryana

Summary

Highly motivated customer success account manager with nine years of technology sales experience. Strong sense of organization, dependability, and energy. Excels in effectively motivating colleagues and building long-term client relationships. Focuses on providing value to businesses, resulting in successful outcomes for both parties.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Enterprise Account Manager (ISR4)

Dell Technologies
11.2023 - Current


Work Scope: Key Account Acquisition & Retention, Revenue & Profit Growth, Channel Partners, Pre-Sales Technical Consulting, Dell EMC Servers and Storage sales, Independent Contributor.


  • Responsible for selling Dell Infrastructure Solution Group (ISG) products.
  • Managed a portfolio of GDO key accounts, ensuring client satisfaction and retention.
  • Consistently exceeded sales targets- 113% Avg attained, Quarterly quota- $3.8M USD.
  • Grow existing accounts and acquire new ones in partnership with the marketing team.
  • Served as a Subject Matter Expert to a team of 25 ISRs, assisting in closing deals.
  • Expertise in negotiation and acting as a trusted advisor to customers.
  • Specialized in selling PowerEdge Servers, DAS/SAN/NAS Storage, Networking, CSP Perpetual License, and OpenManage Systems Management Solutions.
  • Conducted product and sales process training for new hire representatives.

Sr. Account Manager (ISR3)

Dell Technologies
06.2021 - 11.2023


Work Scope: Customer Success, Account Management, Business Development, Brand Awareness, Customer Service Excellence, Consultative Upselling Approach, Strategic Planning &Implementation, Product Roadmaps, Communication &Collaboration.


  • Building relationships with "C" level executives and other decision makers within organization and assisting in developing business solutions using Dell CSG (Client Solution Group) portfolio.
  • Generating new sales using existing and
    potential customer networks.
  • Continuously improves approaches and methods to selling company products and services.
  • Managed $5.5M+ USD quota annually and keeps on achieving/over-achieving with avg of 115% attainment QoQ.
  • Managed a few named accounts like Davenport
    Group, University of Texas at Austin, BestBuy, Techdata, Insight & Boeing.
  • Received outstanding sales champion award FY23 Q4 & FY24 Q1.

SMB Account Manager (ISR2)

Dell Technologies
04.2017 - 06.2021


  • Achieve targets by selling Dell's solutions on inbound leads, outbound calling, social selling & MQL.
  • Maintain jovial relationships with clients.
  • Answer inbound emails and phone calls from internal and external customers.
  • Work closely with outside field reps and product specialists to acquire new opportunities.
  • Managed 400+ SMB accounts with average attainment of 128% QoQ.
  • Implemented innovative strategies for upselling and cross-selling within existing accounts, leading to increased revenues without significant acquisition costs.
  • Conducted comprehensive sales presentations and product demonstrations for prospective clients, effectively showcasing the value of our services in meeting their unique needs.

Senior Technician (Tech Sales)

Dell Technologies
06.2015 - 03.2017


  • Pitch annual warranty coverage to expired contracts, upgrade/ extend existing contracts (Inbound Sales Queue)
  • Overachieved sales quotas and stayed within Top 5% floor reps.
  • Worked with Out Of Plan department and responsible for providing Hardware and Software technical support.
  • Offer third party SW solutions-Microsoft office, McAfee, Adobe, System Mechanic, and more for upsell
  • Run email-campaigns to reach out potential customers.
  • Acted as SME of team to provide assistance.

Customer Service Representative

EXL Services Pvt Ltd
02.2014 - 06.2015


  • UK British Gas debt collection Process
  • Worked with outbound team to establish right party contact and plan course of action to recover owed money
  • Handle 60-70 calls per day with Automated Outbound Dialer
  • Negotiate payoff deadlines and payment plans
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Technology - Computer Science

WCU
Meghalaya
05.2010 - 07.2014

Higher Secondary Certificate - Multimedia

Ryan International School
Faridabad, HR
05.2008 - 04.2010

Skills

Relationship building and management

Leadership and Ownership

Account management

Lead prospecting

Upselling

Multi-tasking Ability

Sales Reporting

Trend forecasting

CRM software

Technical Sales

Certification

AI@ DELL

Accomplishments

    · Top Enterprise Rep- Q2 FY25

    · Great Innovative Ideas- Q1 FY25

    · Sales Champion - Q2, Q4 FY23 and Q1 FY24

    · Services Sales Award - Q2, Q3 and Q4 FY22

    · Dell India ACE talent FY22 (Nominated by GM- Global Ops)

    · Customer Experience Award - Q3 FY22

    · DFS (Dell Financial Services) Key contributor Award - FY21

Timeline

AI@ DELL

07-2024

Enterprise Account Manager (ISR4)

Dell Technologies
11.2023 - Current

Microsoft Certified - Azure Fundamentals Associate

10-2021

Sr. Account Manager (ISR3)

Dell Technologies
06.2021 - 11.2023

Social Media & Community Professional (SMaC)

05-2020

SMB Account Manager (ISR2)

Dell Technologies
04.2017 - 06.2021

Senior Technician (Tech Sales)

Dell Technologies
06.2015 - 03.2017

Customer Service Representative

EXL Services Pvt Ltd
02.2014 - 06.2015

Bachelor of Technology - Computer Science

WCU
05.2010 - 07.2014

Higher Secondary Certificate - Multimedia

Ryan International School
05.2008 - 04.2010
Anmol ModgillEnterprise Account Manager