Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Anmol Setia

Summary

A vibrant, passionate individual with an upbeat attitude, with a proven knack to ensure the smooth running of each job undertaken. Keen observer and a learner, quickly grabs on to growth opportunities which come with passable responsibilities to implement the skills acquires which in due course grow with the corporation. Aims to pursue a challenging career and be a part of a progressive organization that gives me scope to enhance my knowledge and utilize my skills towards the organization's growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Account Manager

Collabera Digital Pvt. Ltd.
Bangalore
06.2023 - Current
  • Managed three of the organization's largest accounts: IBM, Accenture, and Rakuten Symphony, overseeing all aspects of client interaction and satisfaction.
  • Acted as a pivotal link between clients and the delivery (recruitment) team, ensuring clear communication and alignment of objectives.
  • Conducted face-to-face client meetings, delivered presentations, and pitched new ideas to clients, resulting in increased engagement and business opportunities.
  • Strategized and developed new leads from existing client relationships, leveraging data insights and fostering strong partnerships. Took an ownership and resolved aged cases.
  • Demonstrated proficiency in B2B sales by acquiring and converting new leads, contributing to significant business growth in 2024.
  • Spearheaded the creation of strategic pipelines for the 2024 fiscal year, identifying and nurturing potential opportunities for business expansion and sustainability.
  • Managed transactional work utilizing Salesforce for CRM, Power BI for data analysis, and integrated spreadsheets for streamlined reporting and dashboard development.

Business Operations & Client Management

BYJU's (Think & Learn Pvt. Ltd.)
Bangalore
11.2021 - 03.2023
  • Collaborated closely with partner (Aakash) management team to develop and execute strategies aimed at improving relationships and increasing revenue.
  • Design Business Processes for different domains like product, Sales, operations and client relationship. Create Business Research Documents (BRDs) and SOPs with Presentations/ Google slides to pitch to the new clients
  • MIS: Manage large datasets and design real- time dashboards on Google spreadsheets plus app script from scratch for a pilot program. Excellent hold in Advanced Excel/ sheets.
  • Operations Team Lead: Managing the team of 8 aligned to work on the class scheduling on the in-house software’s like TLLMS, CMS and google spreadsheets. Handle the critical social media cases with the collaboration on sales team.
  • Responsible for business reviews and day-to-day reports of the business operations team collaborating with 30 plus Academic heads and Tutors.

Business Operations Analyst

Use ready Technologies Pvt. Ltd.
Bangalore
06.2021 - 11.2021
  • Managed client relationships, overseeing time tracking, resource allocation, and employee allocation reports to ensure optimal service delivery and client satisfaction.
  • Proactively identified opportunities for upselling and cross-selling services based on client needs and business objectives.
  • Collaborated with internal teams to develop customized solutions and proposals aligned with client requirements.
  • Conducted regular client meetings to review performance metrics, gather feedback, and strengthen relationships.
  • Function Fox Software: Managed allocations of the employees in the relevant organizations
  • Data Anylases using VLOOKUP and excel formulae.

Education

Master of Applied Economics -

Christ University (Deemed To Be University), Bengaluru
12.2021

Bachelor of Economics Honors -

MCM DAV College, Affiliated By Punjab University, Chandigarh
12.2019

Skills

  • Project Management Skills
  • Healthy Client Relationship
  • Preparing Sales deck
  • Business Strategy
  • Critical Thinking
  • Interpersonal Skills
  • Advanced Excel
  • Account management
  • Google Analytics
  • PowerBI
  • Operational Management
  • Database Management
  • MIS
  • B2B Sales

Certification

  • Science of well-being, Yale University
  • Neuroeconomics: How the brain make decision, National Research University Higher School of Economics
  • Basics of Finance, HP life E-learning Business
  • Communication, HP life E-learning
  • Salesforce

Websites

Timeline

Account Manager

Collabera Digital Pvt. Ltd.
06.2023 - Current

Business Operations & Client Management

BYJU's (Think & Learn Pvt. Ltd.)
11.2021 - 03.2023

Business Operations Analyst

Use ready Technologies Pvt. Ltd.
06.2021 - 11.2021

Master of Applied Economics -

Christ University (Deemed To Be University), Bengaluru

Bachelor of Economics Honors -

MCM DAV College, Affiliated By Punjab University, Chandigarh

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Anmol Setia