Business Analyst
- Gathered and documented business requirements from stakeholders and translated them into functional specifications
- Conducted detailed data analysis using Excel and SQL to identify trends and provide insights that supported strategic decision-making
- Conducted detailed business process analysis to identify inefficiencies and recommended improvements, resulting in a 15% increase in operational efficiency
- Assisted in project management activities, including project planning, scheduling, and coordination with cross-functional teams
- Worked with cross-functional teams, including developers, designers, testers, and project managers, to ensure that requirements are understood and properly executed
- Collaborated with IT teams to ensure seamless implementation of software solutions and conducted user acceptance testing (UAT).