Anna Goldsberry
Bedford,IN
Summary
Motivated and detail-oriented biology graduate with hands-on experience in animal care, laboratory research, and customer service. Demonstrates strong communication and teamwork skills across diverse roles, including veterinary intern, shift manager, and certified lifeguard. Proficient in lab safety, R programming, and scientific writing, with a passion for both scientific inquiry and service excellence. Committed to bringing professionalism, adaptability, and a strong work ethic to every team environment.
Overview
6
6
years of professional experience
Work History
Shift Manager/Key Holder
Gina's Juice Bar
08.2024 - 05.2025
- Supervised team operations to ensure efficient shift management and optimal customer service.
- Trained new staff on company policies, procedures, and best practices for operational efficiency.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Assisted in cash handling procedures, ensuring accurate financial transactions during shifts.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Volunteer
Butler University, Indiana State Museum, The Stem Connection
08.2022 - 05.2025
- Assisted in planning and executing community outreach events to promote organization's mission.
- Assisted with special events and programs.
- Developed and implemented educational materials to increase awareness about STEM
- Assisted in clearing invasive species from Butler's campus
- Supported fundraising initiatives to secure resources for ongoing community programs.
- Educated museum visitors in the Nature lab on various aspects of ecology and evolution.
Customer Service Representative
City Way Animal Clinics Mass Ave
10.2023 - 08.2024
- Greeted patients and their owners enthusiastically and energetically at the door.
- Maintained a clean front of house reception area.
- Monitored emails, online messages, in person mail, packages, and other correspondence that came into the clinic.
- Answered and directed incoming calls as well as making outgoing calls to the pharmacy, clients, or other clinics.
- Assisted in restraining patients or grabbing medications when necessary.
- Took payment and completed a checkout process for clients.
- Helped clients with choosing payment options, pet insurance, or end of life options.
Sales associate
Buckle
06.2022 - 09.2023
- Provided customers with the best possible experience by being friendly, helpful, and knowledgeable.
- Worked as part of a team to maintain store cleanliness, customer satisfaction, and a good work environment.
Intern
Arlington Heights Veterinary hospital
05.2023 - 08.2023
- Assisted in running diagnostic tests such as bloodwork, ultrasounds, and XRays.
- Assisted in humanely and safely holding animals that needed to be restrained.
- Doing TPR (temp, Pulse, resp. rate) for dogs and cats.
- Helping to maintain a clean clinic by doing laundry, cleaning kennels, taking animals to the restroom if needed, and cleaning rooms in between patients.
- Filled medications under direction of veterinary medicine professionals.
Certified Lifeguard
Indiana University
04.2019 - 01.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Scrutinized the diving area for signs of distress among patrons and instantly moved into action during emergency to prevent possible injuries or fatalities.
Education
Bachelor of Science - Biology
Butler University
Indianapolis, IN08-2025
High School Diploma -
Edgewood High School
Ellettsville, Indiana05.2021
Skills
- Proficiency in R workspace and Excel
- Strong communication, team collaboration, and attention to detail
- Experience performing various laboratory techniques such as: PCR, Gel Electrophoresis, DNA extraction, and cell culturing
- Proficiency in data analysis, scientific writing, and experimental design
- Strong adaptability, willingness to continue learning, organization, and time management
Languages
French
Limited Working
Timeline
Shift Manager/Key Holder
Gina's Juice Bar
08.2024 - 05.2025
Customer Service Representative
City Way Animal Clinics Mass Ave
10.2023 - 08.2024
Intern
Arlington Heights Veterinary hospital
05.2023 - 08.2023
Volunteer
Butler University, Indiana State Museum, The Stem Connection
08.2022 - 05.2025
Sales associate
Buckle
06.2022 - 09.2023
Certified Lifeguard
Indiana University
04.2019 - 01.2022
Bachelor of Science - Biology
Butler University
High School Diploma -
Edgewood High School
Similar Profiles
Sophia HopkinsSophia Hopkins
Employee at The Sassy Skillet Cafe and Juice BarEmployee at The Sassy Skillet Cafe and Juice Bar
Daya DavilaDaya Davila
Cashier / Barista / Customer Service at NEKTER Juice BarCashier / Barista / Customer Service at NEKTER Juice Bar
Dina HubbardDina Hubbard
Shift Lead at Nekter Juice Bar Inc.Shift Lead at Nekter Juice Bar Inc.
Debbie L IsomDebbie L Isom
Licensed Practical Nurse at Valor Health CareLicensed Practical Nurse at Valor Health Care
Jarrod HicksJarrod Hicks
Senior Associate Operator at Novo NordiskSenior Associate Operator at Novo Nordisk