Anna Hiner
Plainfield
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Professor of Orthopedics
Indiana State University
10.2016 - Current
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Researched and selected course texts and supplemental learning materials.
Ramp Agent
FedEx
09.2007 - Current
- Clerical position by using workbench and trips computer programs to enter data pertaining to the loading of airplanes and trucks, entering all information into weight and balance programs to insure flights meet FAA and FEDEX regulations, key entering package data and customer information into computer database, Supervises 50 employees, and supervises the loading and operation of an aircraft
- Scanning and loading freight
- Hazard Material qualified
- Qualified on all aircraft and loading equipment.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Helped train new employees in safe practices and warehouse procedures.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Manager
Dick's Sporting Goods
06.2009 - 11.2013
- Supervised 30 – 40 employees store wide and 10 in my department
- Schedule maker for my department
- Set up displays
- Computer ordering for customers and for inventory, Commissioned sales and was excellent in suggestive sales
- I was involved in all inventories.
Manager
Culver's
05.2000 - 09.2007
- I managed a restaurant with a staff of 40 people
- Serve-Safe qualifications and management training
- Customer Service Representative and cashier, Schedule Maker, Inventory and handled Store ordering
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Athletic Director
Indiana State University
08.2004 - 10.2012
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
- Arranged transportation for athletes to participate in away games, tournaments and other events.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
Education
Doctor Of Education - Orthopedic
Indiana University Bloomington
Bloomington, INMasters Of Science - Athletic Training
Indiana State University
Terre Haute, INBachelor Of Science - Athletic Training
Indiana State University
Terre Haute, INHonors Diploma - General Studies
Plainfield High School
Plainfield, INSkills
- Priority Management
- Time Management
- Staff Training
- Leadership
- Mentoring
- Supervision and Training
Certification
Customer Service (10+ years) Clerical (10+ years) Shipping (10+ years) Distribution (10+ years) Management (10+ years) Freight Experience (10+ years) Load & Unload (10+ years) Warehouse Experience (10+ years) Supervising Experience (10+ years) Driving (10+ years) Logistics (10+ years) Forklift (10+years)
Timeline
Professor of Orthopedics
Indiana State University
10.2016 - Current
Manager
Dick's Sporting Goods
06.2009 - 11.2013
Ramp Agent
FedEx
09.2007 - Current
Assistant Athletic Director
Indiana State University
08.2004 - 10.2012
Manager
Culver's
05.2000 - 09.2007
Doctor Of Education - Orthopedic
Indiana University Bloomington
Masters Of Science - Athletic Training
Indiana State University
Bachelor Of Science - Athletic Training
Indiana State University
Honors Diploma - General Studies
Plainfield High School
Customer Service (10+ years) Clerical (10+ years) Shipping (10+ years) Distribution (10+ years) Management (10+ years) Freight Experience (10+ years) Load & Unload (10+ years) Warehouse Experience (10+ years) Supervising Experience (10+ years) Driving (10+ years) Logistics (10+ years) Forklift (10+years)
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