Anna Hovenstine
Earl Park,IN
Summary
Dynamic professional with a strong work ethic and proven customer service expertise. Consistently achieved daily production targets while maintaining high standards of quality control in warehouse operations. Skilled in cash handling and POS systems, focused on enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assembly Line Production Worker
Useful Products LLC
10.2024 - Current
- Assembled plastic molds into cardboard cards on a flexographic production line.
- Operated tape machines and scales to ensure accurate labeling of products.
- Staged finished products on pallets, optimizing shipping processes.
- Utilized pallet jack for efficient retrieval and transport of supplies and orders.
- Maintained adherence to warehouse safety protocols, ensuring a safe working environment.
- Sustained a clean workstation, enhancing productivity and safety standards.
- Consistently achieved daily production targets, bolstering overall team success.
- Collaborated with team members to facilitate smooth workflow during assembly operations.
Cashier
Fowler Liquors
11.2024 - Current
- Greeted customers upon entry and addressed needs promptly.
- Operated cash register, ensuring accuracy in cash and credit transactions.
- Unloaded, sorted, and stocked merchandise following store layout guidelines.
- Executed opening and closing duties, including sales report generation and cash drawer preparation.
- Complied with state regulations on alcoholic beverage service and customer interactions.
Assistant Store Manager
Dollar General
02.2023 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate vendor ordering, and efficient stock organization.
Warehouse Packer
Target
04.2022 - 04.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to stores.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Warehouse Worker
Amazon
10.2019 - 04.2022
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Consistently lifted materials weighing as much as 50 pounds.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
Certification - Certified Professional Coder
Indiana Tech
Fort Wayne, IN10-2025
High School Diploma -
Southport High School
Indianapolis, IN05-2017
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- POS system operations
- Picking and packing
- Self-motivated and disciplined
Timeline
Cashier
Fowler Liquors
11.2024 - Current
Assembly Line Production Worker
Useful Products LLC
10.2024 - Current
Assistant Store Manager
Dollar General
02.2023 - 07.2024
Warehouse Packer
Target
04.2022 - 04.2023
Warehouse Worker
Amazon
10.2019 - 04.2022
Certification - Certified Professional Coder
Indiana Tech
High School Diploma -
Southport High School
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