Dynamic hospitality professional skilled in guest relations and customer service. Proven ability to manage busy environments while maintaining a welcoming atmosphere and ensuring efficient operations.
Overview
3
3
years of professional experience
Work History
Host
Applebee's Neighborhood Grill & Bar
Vincennes, IN
11.2025 - Current
Greeted guests promptly, ensuring a welcoming atmosphere and positive first impressions.
Managed reservation system efficiently, optimizing table assignments for maximum seating capacity.
Assisted servers by coordinating guest flow, minimizing wait times during peak hours.
Handled customer inquiries professionally, providing information about menu items and specials.
Maintained cleanliness and organization of host area, contributing to overall restaurant presentation.
Trained new hosts on operational procedures and customer service standards effectively.
Adapted quickly to changing circumstances during busy shifts, maintaining composure under pressure.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Sports Camera Man
Wzdm Radio
Vincennes, IN
10.2023 - 12.2023
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Education
Associate of Arts - Graphic Design
Vincennes University
Vincennes, IN
05-2028
High School Diploma -
Vincennes Lincoln Highschool
Vincennes, IN
05-2026
Skills
Hospitality services
Guest relations
Customer service
Phone etiquette
Team collaboration
Multitasking
Time management
Adaptable to change
Positive and professional
Interests
Graphic Design
I enjoy sketching and drawing, which helps improve my creativity and attention to detail