Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Anna Myers

Indianapolis

Summary

Dynamic operations leader with a proven track record at JPMorgan Chase & Co, enhancing team productivity through effective workforce management and ongoing training. Skilled in operational efficiency and procedure implementation, creating positive environments that drive engagement and achieve production goals. Committed to continuous improvement and operational standards.

Overview

8
8
years of professional experience

Work History

Branch Operations Lead

JPMorgan Chase & Co
11.2022 - Current
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.

Associate Banker

JPMorgan Chase & Co
07.2022 - 11.2022
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements.

Manager

Lotus Childcare
03.2017 - 06.2022
  • Implemented ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
  • Addressed behavioral and learning issues with parents and daycare management staff.
  • Fostered a safe and nurturing environment for children by enforcing strict safety protocols and regularly updating emergency procedures.
  • Collaborated with colleagues to develop creative lesson plans tailored to the unique needs of each child, promoting holistic growth.

Retail Manager

Jack's Donuts
03.2017 - 06.2022
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Coordinated inventory management to minimize stock shortages and ensure product availability for customers.

Education

Bachelor of Science - Organizational Leadership

Indiana University, Purdue University Indianapolis
Indianapolis, IN
12-2024

Skills

  • Operational efficiency
  • Motivational attitude
  • Scheduling coordination
  • Workforce management
  • Procedure implementation

Affiliations

  • Women on the Move
  • NextGen
  • PRIDE

Timeline

Branch Operations Lead

JPMorgan Chase & Co
11.2022 - Current

Associate Banker

JPMorgan Chase & Co
07.2022 - 11.2022

Manager

Lotus Childcare
03.2017 - 06.2022

Retail Manager

Jack's Donuts
03.2017 - 06.2022

Bachelor of Science - Organizational Leadership

Indiana University, Purdue University Indianapolis

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Anna Myers