Anna Newman
Plymouth
Summary
I am a customer-focused professional with a background in sales and management roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. I believe my strengths include exceptional communication, sales, problem-solving skills, team management and ability to handle multiple tasks simultaneously. I have track record of consistently improving operational processes to enhance the overall customer experience. I look forward to growing and progressing in my career!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
1st Source Bank
Argos
12.2024 - Current
- I am currently in charge of our vault and frequently place orders for 1st Source.
- Developed strong relationships with customers to ensure repeat business.
- Verified amounts and integrity of every check or funds transfer.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Assist customers with daily transactions and purchases.
- I recommend products to clients and participate in cold calling customers to further assist in their financial journey.
CEO’s Assistant
Kessler Krane
Plymouth
09.2024 - 12.2025
- I was unfortunately laid off from this position.
- Performed clerical duties such as filing documents, scanning records into digital format, and photocopying materials when needed.
- Entered customer information and updates in database system to track leads, interactions, relationships and sales opportunities.
- Assisted where needed within the factory, assembling products, running machines and handling shipping responsibilities.
- Kept record of invoicing and costs for the company.
Medical Sales Route Manager
American Safety & First Aid
Osceola
02.2023 - 09.2024
- I went from business to business filling first aid cabinets and selling medical products for our business.
- Talked with clients, schedule meetings and bring new business to my employer.
- Drove a company vehicle with my supplies in it from place to place and enjoyed the work I do in sales!
- Provided guidance on how best to handle difficult customers or situations that arise during deliveries.
- Developed strategies for increasing customer satisfaction, loyalty, and profitability.
Target Team Member
Target
South Bend
01.2022 - 02.2023
- Stocked shelves, organized the back room and help customers with anything they need.
- Helped in the customer service department and the Starbucks located in the store.
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
Assistant Manager
Martins Super Markets
South Bend
06.2019 - 12.2021
- I was first a cashier then was promoted to work in the groceries to go department.
- I would hand pick and organize online orders for customers.
- I proceeded to become the assistant manager of this department where I handled customer disputes, scheduling, greeting distributors and still fulfilling orders for customers.
Delivery Driver
Amazon DSP
South Bend
03.2020 - 12.2020
- I was a delivery driver for Amazon.
- I was in charge of loading and organizing my truck for the most efficient possible route.
- I interacted with customers daily and I enjoyed my time working there, but due to military issues with my husband I had to quit.
Wax Cell Operator
Arconic
La Porte
11.2019 - 02.2020
- I was a wax cell operator in charge of making wax molds, then taking them to my station to perfect.
- After perfecting the part, it is sent to another department for further manufacturing.
- I made molds for military, plane, space machinery and car parts.
Education
High school diploma -
Penn High School
Mishawaka, IN01.2019
Skills
- Client relationship
- Data entry
- Customer service
- Effective communication
- Problem solving
- Time management
- Team leadership
- Scheduling appointments
- Sales
- Cold calling
- Management
Certification
- Driver's License
- Food Handler Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bank Teller
1st Source Bank
12.2024 - Current
CEO’s Assistant
Kessler Krane
09.2024 - 12.2025
Medical Sales Route Manager
American Safety & First Aid
02.2023 - 09.2024
Target Team Member
Target
01.2022 - 02.2023
Delivery Driver
Amazon DSP
03.2020 - 12.2020
Wax Cell Operator
Arconic
11.2019 - 02.2020
Assistant Manager
Martins Super Markets
06.2019 - 12.2021
High school diploma -
Penn High School