Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anna Perez

Elkhart

Summary

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.


Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.


Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.


Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

7
7
years of professional experience

Work History

Stock Associate/Customer Service Cashier

Ulta Beauty Inc.
02.2022 - Current
  • I work both as a stock room associate, helping with truck and inventory, as well as a cashier, working with customers and guests, and opening and closing registers.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Part-time
  • Organized and maintained stockroom to ensure efficient inventory management.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.

Stock Associate

Ross Dress For Less
12.2020 - 06.2021
  • I worked in the stock room and was ordered to open boxes and organize all the articles inside, having to complete 8 large boxes a day.
  • Organized stockroom to optimize inventory management and improve accessibility of merchandise.
  • Maintained effective team member communication.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Opened and closed registers, while also counting money and helping with any disparities.

Third Key Manager

Claire's Stores
05.2019 - 02.2021
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
  • Managed inventory control processes, optimizing stock levels to minimize shortages and excesses.
  • Implemented visual merchandising strategies to improve product presentation and enhance customer experience.
  • Counted registers and cleaned and secured shop at end of shift.
  • Handled escalated customer issues, resolving problems quickly while maintaining professionalism.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Cashier/Sales Associate

JCPenney
04.2018 - 02.2019
  • I worked as a cashier and sales associate at my local JCPenney.
  • My tasks included stocking, cleaning, customer service, and counting/stocking registers.
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure efficient checkout operations during peak hours.
  • Trained new cashiers on register procedures and customer interaction best practices.

Education

College Degree - Criminal Justice

Indiana University-Bloomington
Bloomington, IN

High School Diploma - undefined

Concord Community High School
Elkhart, IN

Skills

  • Bilingual
  • Cashiering
  • Customer service
  • Organizational skills
  • Spanish
  • Customer relationships
  • Sales support
  • Friendly and personable
  • Positive attitude
  • Cash Management

Languages

Spanish
Native or Bilingual

Timeline

Stock Associate/Customer Service Cashier

Ulta Beauty Inc.
02.2022 - Current

Stock Associate

Ross Dress For Less
12.2020 - 06.2021

Third Key Manager

Claire's Stores
05.2019 - 02.2021

Cashier/Sales Associate

JCPenney
04.2018 - 02.2019

High School Diploma - undefined

Concord Community High School

College Degree - Criminal Justice

Indiana University-Bloomington
Anna Perez