Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ANNA SEBASTIAN

ANNA SEBASTIAN

IDUKKI

Summary

Motivated and compassionate individual with a solid background in Family and Community Science and a Certificate 3 in Individual Support. Adept at delivering exceptional customer service, fostering positive guest interactions, and managing diverse responsibilities. Known for strong communication skills, adaptability, and a collaborative approach, with proven experience in providing empathetic care and support. Seeking to leverage these skills and experiences in pursuing a Diploma in Hospitality, with a commitment to contributing to a dynamic and guest-focused environment.

Overview

Work History

Palliative Care Volunteer

Peace Mission Centre,Kariyad
Angamaly
09.2023 - 12.2023
  • Provided compassionate care to terminally ill patients, ensuring their comfort and dignity.
  • Coordinated with healthcare professionals to manage pain relief and other treatments.
  • Supported families by offering emotional support and clear communication regarding patient conditions.

Education

GeSS Education/TESS
Australia
05-2024

Higher Secondary Education

G.H.S.S
Thoprankudy,
03-2019

Secondary Education

Gandhiji English Medium Government High School
Santigram
03-2017

Bachelor of Science -

Morning Star Home Science College

Skills

  • Exceptional Customer Service: Proven ability to deliver high-quality service and create positive experiences for clients and guests
  • Effective Communication: Strong interpersonal skills, capable of clearly conveying information and addressing guest inquiries and concerns
  • Team Collaboration: Experience working collaboratively with diverse teams to achieve shared goals and ensure efficient operations
  • Adaptability: Quick to learn and adapt to new environments, roles, and responsibilities in a fast-paced industry
  • Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities to ensure smooth and efficient service delivery
  • Problem-Solving: Skilled at identifying issues and implementing solutions promptly to enhance guest satisfaction and resolve challenges

Languages

Malayalam
First Language
English
Intermediate (B1)
B1

Timeline

Palliative Care Volunteer

Peace Mission Centre,Kariyad
09.2023 - 12.2023

GeSS Education/TESS

Higher Secondary Education

G.H.S.S

Secondary Education

Gandhiji English Medium Government High School

Bachelor of Science -

Morning Star Home Science College
ANNA SEBASTIAN