Anna Slusser
Lowell
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative/Licensed Insurance Agent
Premier Group LLC
02.2014 - Current
- Resolve customer inquiries efficiently, enhancing overall satisfaction and relationship building
- Developed strong knowledge of products to provide informed recommendations based on individual customer needs
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Worked closely with team members to optimize work flow and achieve goals
Manager
Loven Oven Pizzeria
01.2010 - 01.2022
- Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
- Accomplished tasks within established timeframes in a fast paced environment
Education
High School Diploma -
Lowell High School
Lowell, INSkills
- Customer service
- Data entry
- Problem resolution
- Relationship building
- Computer skills
- Administrative support
Timeline
Customer Service Representative/Licensed Insurance Agent
Premier Group LLC
02.2014 - Current
Manager
Loven Oven Pizzeria
01.2010 - 01.2022
High School Diploma -
Lowell High School